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  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management, Product Roadmap
6 Ways to Improve Your Product Experience
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  • Alchemer Mobile, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews, Targeting & Remarketing
Strava’s Missed Opportunity to Drive Mobile App Retention and Gain Actionable Product Feedback
  • 6 min
Webinar announcement by Apptentive: 5 Customer Feedback Strategies for Finance Apps with speakers Marta Mueller and Veronica Rosenberg. Features their photos and titles, promoting industry benchmarks and practices. Button reads: Watch Now.
  • Alchemer Mobile, Customer Emotion & Sentiment, Product Management, Ratings & Reviews
Webinar: 5 Mobile Customer Feedback Strategies for Finance Apps
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  • Alchemer Mobile, Digital Transformation
The Value of First-party Data in Customer Experience
A woman in a yellow jacket is refueling a car at a gas station while holding a smartphone in their other hand. The car is silver-colored.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Utilities Apps
  • 4 min
A person with long hair and tattooed arms sits on a couch, looking at a smartphone. They are wearing a maroon t-shirt and jeans. The background includes windows with curtains, a light-colored sofa, and a red cushion.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Engagement Benchmarks for Business Services Apps
  • 3 min
A man and a young boy sit at a wooden table, with the man holding a tablet and the boy writing in a notebook. They appear to be engaged in a study session. Books and a pencil case are visible on the table. Shelves are in the background.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Education Apps
  • 3 min
A person wearing a gray tank top and patterned pants is lying on a couch, holding a phone in one hand. They are cuddling a small dog with light fur, which is lying on its back playfully.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Media Apps
  • 6 min
A woman with braided hair sits on a bed, holding a smartphone in one hand and a credit card in the other. A laptop is open in front of her. She wears a green tank top and appears focused, possibly making an online transaction.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Engagement Benchmarks for Retail and eCommerce Apps
  • 4 min
A woman in a plaid shirt sits on a bed using a smartphone, with a laptop on their lap displaying a stock market graph. The room is softly lit, and the bed has white bedding and a patterned pillow in the background.
  • Alchemer Mobile, Brand & Reputation Management, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Finance Apps: Benchmarks for Success in 2021
  • 5 min
A customer is using a smartphone to make a contactless payment at a drive-thru window. A masked barista is handing a coffee cup to the customer.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Engagement Benchmarks for Food and Drink Apps
A person sits cross-legged on a yoga mat beside a pool, looking at a smartphone. Theyre wearing a black top and floral leggings. A water bottle, flip-flops, and another mat are nearby, with a building and plants in the background.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Healthcare Apps: 2021 Engagement Benchmarks
  • 5 min
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