Alchemer’s Executive Team was hand-picked for their experience and passion in creating customer-centric organizations. They are committed to helping customers take a new and different approach in managing feedback and data – putting it to work to improve the business.
With a relentless focus on the customer, Marty brings a deep understanding of how customer experience can drive business outcomes. It is this passion for the customer that brought him to Alchemer. He has deep expertise in SaaS software and track record of scaling businesses through innovation and operational efficiency. He previously served as the Chief Operating Officer for Ellucian and the Chief Customer Officer at Citrix. Before Citrix, Marty held multiple executive roles at SAP including the head of Customer First, where he created the first global cross-portfolio customer success team.
Throughout his career, Jove has used the power of data to make business decisions to help companies grow, make acquisitions, and join forces. Jove is a data-driven CFO, who joined Alchemer from LogRhythm, where he was VP of Financial Planning and Analysis. Jove has a Master’s degree in Finance from the University of Denver, and is a graduate of Colorado State University.
Brandi’s work philosophy combines employee and customer centricity into a unit that is much more than the sum of its parts. She has a true understanding of how IT and technology are the lifeblood of an organization, and are a catalyst for efficiency and growth. Brandi is a customer-centric CTO whose primary goal is to improve the client experience by delivering enterprise-scale systems designed to improve both internal / external client experiences. Prior to joining Alchemer she was CTO for KPA. Brandi is a graduate of Colorado State University and is a Colorado native.
Brandon brings a clear vision of operational excellence, having built successful sales teams that have always focused on putting the customer’s needs first. He has seen first-hand that as you help customers succeed, they will grow with our business. His teams use data to optimize the sales process to drive scalable revenue growth. Brandon brings experience in sales, consulting, and pre-sales leadership roles at Oracle, EDS, Andersen, and most recently as a VP of Sales at Qualtrics. Brandon is a graduate of Brigham Young University.
Bo enjoys the challenges of growing revenue through strategic marketing programs, and that’s what drew her to Alchemer. Bo is focused on developing and executing a comprehensive marketing strategy that accelerates Alchemer’s growth, increases awareness, and drives revenue. Her team is responsible for strategic, data-focused demand generation, nurture, and retention programs. Prior to Alchemer, Bo managed marketing and growth strategies for B2B and B2C companies in ad tech, aviation, video games, telecom, and more. Bo is a graduate of Colorado State University.
Ryan has spent his entire career working inside companies to help improve processes and customer service. His energy for solving complex business problems shows in the solutions and processes he is building at Alchemer, as well as in our incredible customer support team. Prior to joining Alchemer he was VP of Professional Services at ReedGroup after leading similar groups at consulting firms Deloitte and Accenture. Ryan is a graduate of Santa Clara University.
Heather has a unique ability to help founder-led companies hold on to what made them special while driving the change required to expand in new directions. She joined Alchemer from ReedGroup, where she rose to VP of Human Resources. She holds an MA in Human Resources from Webster University and is a graduate of Northern Arizona University.
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