Food and Beverage
In the competitive food and beverage space, staying ahead requires more than just quality products and exceptional service—it demands actionable feedback and data-driven insights. Alchemer is here to help you collect the feedback necessary to drive your business forward.
Overview
Collect, understand, and act on customer, employee, and vendor feedback with flexible, scalable survey software.
Get started quickly and easily—without painful implementation
Connect with email and SMS, plus QR codes, in-app, web, and more
Engage your community with personalized feedback collection
Identify trends and discover what matters most to your community
Employee and Vendor Experience
Alchemer is designed to streamline feedback collection and enhance employee and vendor communications across the entire length of those relationships. From automated onboarding surveys for new employees to regular pulse check-ins with vendors, Alchemer simplifies the feedback process, enabling organizations to build stronger and more productive relationships with workers or vendors.
Customer Experience
Alchemer helps optimize customer engagement and elevate product experiences across the entire food and beverage industry. From real-time surveys that capture customer preferences to ongoing feedback loops that inform product development for large food producers, Alchemer empowers businesses of all sizes.
FLEXIBLE SURVEY & RESEARCH TOOLS
Easily create branded, customized surveys right out of the box. Or get the help you need to build and analyze surveys from our in-house experts.
DIGITAL EXPERIENCE MANAGEMENT
Effortlessly gather feedback on websites and apps, and ensure you give everyone the digital tools and experiences that make the most impact.
Alchemer Pulse
Alchemer Pulse is purpose-built AI that gets you to the heart of what your customers really think and feel and transforms deep customer insight into business impact:
By leveraging Alchemer to gather and analyze customer feedback, Dunkin’ increased engagement and retention, made quicker product decisions, and solidified their reputation as a customer-centric brand dedicated to improving experiences for both customers and franchise owners.
Alchemer keeps your data safe and secure, and helps you easily monitor and manage data access across your business.
Ready to do more with feedback? We’re here to help.
Request a demo so you can see what’s possible for your organization.