When comparing Alchemer and Medallia, G2 reviewers are clear: the Alchemer Platform is easier to implement, easier to use, and quicker to see ROI. Check out this comparison to learn about your options in enterprise feedback management.
The data provided in this comparison report comes from G2, a leading peer-to-peer review platform that allows users to compare the best business software and services based on user ratings and social data. These reports were compiled using G2 Compare Reports, a feature that allows side-by-side comparison of up to four competing products based on satisfaction ratings, highlighting the leading product for each metric.
(average go-live time)
(average go-live time)
Alchemer is easy to start using, with many customers sending out their first survey on Day One. But Medallia’s average go-live time is five months. It’s important that your enterprise feedback platform empowers you to be nimble — quickly surveying your audience as your needs demand. Can you afford to wait 5 months just to get started?
It should be easy to send surveys from your enterprise feedback platform. No consultants required. Unbiased G2 reviewers ranked Alchemer much easier to setup, administer, and use. Many Medallia customers report that the platform is overly complex and difficult to use. At Alchemer, we believe you shouldn’t need an advanced degree or outside consultants to run your surveys.
Alchemer customers see a return on their investment in about a year, many within 6 months or less. But the average Medallia customer reports not seeing a return for 3 years. Most professionals can’t wait that long before seeing ROI in their enterprise feedback platform.
The market has spoken: Alchemer is easier to start, easier to use, and quicker to demonstrate ROI than Medallia. The option is quick/easy versus slow/difficult. Alchemer requires no outside consultants or third parties to build and deploy surveys. We believe in making feedback simple to collect so you can more easily take the actions required for your business.
