Enterprise Quality Data Security
Trust Alchemer to help keep your data secure and meet your compliance and privacy requirements.
Alchemer is a security-focused company, which means that we proactively protect customer accounts and data from threats and breaches at every level, while complying with internationally recognized security and privacy regulations. We also provide customers with controls to manage their data and data retention, user permissions, account access, and more.View Security Whitepaper
Security Features and Controls
End-to-End Data Encryption
By default, Alchemer encrypts data at rest and data in transit for all customers to protect data from unauthorized disclosure.
Data Residency and Isolation
Alchemer provides regional data isolation for privacy. Customers select the region where they want to store and manage their data, which is always encrypted.
Identity and Access Management
Manage account access with features like single sign-on (SSO) using SAML 2.0, multi-factor authentication (MFA), and role base access control (RBAC).
Distributed Cloud Architecture
Alchemer leverages a global architecture from AWS Cloud to provide a redundant and automated infrastructure.
Customers manage, maintain, retain, transfer, and/or delete their own data within their Alchemer accounts. Alchemer won’t access your data without request and permission.
Alchemer’s Open REST API allows for easy and secure integration into business processes and systems, and management of account access permission and controls.
Alchemer proactively protects customer accounts through system monitoring, scanning, logging, and alerting with our 24/7 Security Operations Center (SOC).
Customer accounts are further protected with proactive anti-phishing to detect suspicious account activity and compromised surveys.
HIPAA & FERPA
Customers can create HIPAA & FERPA compliant surveys by following these guidelines to enable security settings in their Alchemer accounts.