Resource Library: E-Guides

E-Guides

Transforming your CX strategy with open text analysis

In this guide, we’ll give you the information and insights necessary to evolve beyond standard NPS surveys and embrace AI-powered analytics. As a market researcher, gathering accurate, high-quality data is

E-Guides

The 10-step guide to accurate market research

Discover proven strategies and expert tips to capture genuine feedback, maximize survey value, and turn data into action, no matter your experience level. As a market researcher, gathering accurate, high-quality

E-Guides

Closing the Loop

Close the Loop with Customers Free e-guide empowers you to respond to and resolve customer issues. Ready to take your CX and VoC Programs to the next level? Ready to

E-Guides

Transform Your Business with Alchemer (The Feedback Challenge)

Today, every organization collects feedback data — but very few act on it. Alchemer takes data out of dashboards and puts it into the hands of people who take action.

E-Guides

Becoming Customer-Centric

Becoming a customer-centric organization is the goal of more organizations today than at any time in history.

E-Guides

Four Reasons Why CX is Suffering in 2022

People are increasingly frustrated with companies, and the people on the front lines bear the brunt of this dissatisfaction. Making this problem more difficult to comprehend is how many companies