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A person in a light purple shirt and black tie is holding a smartphone. Above them, a row of five blue stars is opposite an Apple logo, while four and a half dark stars are opposite an Android logo, suggesting a rating comparison.
  • Alchemer Mobile, Ratings & Reviews
App Ratings and Reviews: 2021 Benchmarks
  • 4 min
Red anniversary logo featuring 10 with a heart symbol inside the zero. 2011 to the left and 2021 to the right. Year Anniversary is written below, with Apptentive and a small heart logo beneath that.
  • Alchemer Mobile, Company News
One Billion Voices – Our First Decade of Delivering Customer Love
Person wearing a hoodie and mask sits in an empty airport terminal, looking at their phone. Empty chairs have signs indicating social distancing guidelines. Large windows show a blurred airport runway in the background.
  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, NPS & CSAT, Ratings & Reviews
2021 Engagement Benchmarks for Travel Apps
  • 6 min
A person wearing a white shirt uses a smartphone. They are also wearing a smartwatch on their left wrist. The focus is on their hands and the device they are holding.
  • Alchemer Mobile, Loyalty & Retention, Mobile Marketing, Product Management
2021 App Retention Benchmarks
Advertisement for a webinar titled The State of Mobile Consumer Engagement 2021 with Christy Culp, Chief Customer Officer at Apptentive. Includes a Watch Now button and a picture of Christy Culp with a blue background and chat bubble design.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management, Product Roadmap, Ratings & Reviews, Targeting & Remarketing
Watch: The State of Mobile Consumer Engagement 2021 Webinar
Image of a graphic titled 2021 Mobile App Engagement Benchmark Report from Apptentive. It mentions data from one billion app installs, covering 10 app categories and 20 subcategories. The background features geometric blue and teal patterns.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews
2021 Mobile App Engagement Benchmark Report
  • 4 min
A man wearing a face mask and a black T-shirt is looking down at his smartphone. He has tattoos on his arms. The background is blurred, showing an indoor setting with some plants and chairs.
  • Alchemer Mobile, NPS & CSAT, Product Management, Ratings & Reviews, Targeting & Remarketing
How to Get High-Quality and Useful Mobile Customer Feedback
A person wearing a patterned face mask and a dark jacket sits in an airport terminal, looking at their phone. A suitcase with a blue stripe is beside them. Signs and a bright ceiling are visible in the background.
  • Alchemer Mobile, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, Product Management
Key Mobile Strategies for Travel Apps During the Reopening Process
Person lounging on a bed, wearing a white long-sleeve shirt, and holding a smartphone. They are smiling and appear relaxed. The bed has white linens, creating a clean and serene atmosphere.
  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management, Product Roadmap
What is the Voice of the Customer (VOC)?
The image features the phrase Home is where the heart is on a dark blue background with decorative heart patterns. The word heart is represented by a red heart shape. The image is bordered in red.
  • Alchemer Mobile, Mobile Marketing
Happy Valentine’s Day from Team Alchemer Mobile (formerly Apptentive)
  • 2 min
A close-up of a persons hand interacting with a tablet screen displaying a list of mobile apps. The apps have colorful icons, prices, and ratings, with a finger hovering over one app button.
  • Alchemer Mobile, Mobile Marketing, Product Management
30 Steps to Mobile App Launch
A promotional image for an event titled Q&A: Key Lessons from Pilots Mobile Experience &; Loyalty Program with logos of Pilot and Flying J. Photos of Chris Diakiwski and Ginny Holmes are displayed, along with their titles and affiliations. Logo of Apptentive at the bottom.
  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Stories, Loyalty & Retention, Product Roadmap, Targeting & Remarketing
Q&A: Key Lessons from Pilot’s Mobile Experience & Loyalty Program
  • 29 min
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A dashboard with sections Build, Style, Test, Share, Results, and Tools. It shows test project details, including estimated length of 11 minutes, fatigue score, and accessibility. Buttons offer options to generate test data and invite others.

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