Alchemer Partner Program

Expand your products or services by offering the most intuitive and easy-to-implement feedback software.

Partnering with Alchemer is the best way to enhance your product or service offering, differentiate from competition, or add new revenue opportunities. Today, every organization has a need to grow customer and employee retention and loyalty, which is best achieved by directly engaging that customer or employee.

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Partnership Options

Alchemer feedback software is the easiest to implement, integrate, manage, and use. We provide our partners with a solution that will delight customers and requires little work to deploy and minimal support to maintain.

OEM Software Providers

Extend your SaaS offering and create new revenue streams by easily integrating Alchemer survey and customer feedback software. Doing so lets you provide your customers with the ability to capture experiences from their end-customers in the context of the business processes that your software enables.

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Market Research and Consulting

Extend and monetize your market research and consulting services, and make your unique practices and methodology more tangible by partnering with Alchemer. Your intellectual property and expertise combined with our market-leading survey software creates a powerful new offering in the context of your proprietary methodology.

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Resellers

Extend your product catalog by offering the most flexible and easy-to-use feedback software on the market. You know your market and customers and they look to you for guidance on the best products to serve their needs. Now you can offer customer experience software within the context of your market expertise.

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What is Experience-in-Context?

We believe that you can best impact customer or employee experiences within the context of their feedback and data. That’s why Alchemer enables our partners to enrich experiences within the context of their products and services. Turn “I don’t know why that customer said that” to “I know why, where, and when,” giving you the best opportunity to respond.

Why Partner with Alchemer

The Alchemer Partner Program allows software companies and market research firms to include Alchemer in their customer offerings, bringing their unique solutions closer to the end-customers they serve and extending their service and technology offering.



Alchemer provides its partners with flexible options for integrating our software into their products and services. We make it easy for partners to launch quickly and we support your ongoing success.




















Key Benefits and Features

Partnering with Alchemer allows you to:

  • Provide more value to end-customers
  • Differentiate against competitors
  • Generate new revenue streams
  • Launch new offerings quickly

Partnership features:

  • Easy integration with surveys, data, and analysis
  • Alchemer software embedded directly into your product
  • Seamless user experience within the context of your product
  • Co-marketing and opportunity identification
  • Joint solutioning session and implementation support
  • Robust Tier 1 and Tier 2 support model

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Compliance Certifications


ISO 27001 Certification 


SOC2 Type 2 Certification

EU General Data Protection Regulation (GDPR) Compliant

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Security Features

End-to-End Data Encryption

By default, Alchemer encrypts data at rest and data in transit for all customers to protect data from unauthorized disclosure.

Data Residency and Isolation 

Alchemer provides regional data isolation for privacy. Customers select the region where they want to store and manage their data, which is always encrypted. 

Identity and Access Management 

Manage account access with features like single sign-on (SSO) using SAML 2.0, multi-factor authentication (MFA), and role-based access control (RBAC). 

Distributed Cloud Architecture 

Alchemer leverages a global architecture from AWS Cloud to provide a redundant and automated infrastructure. 

Data
Retention

Customers manage, maintain, retain, transfer, and/or delete their own data within their Alchemer accounts. Alchemer won’t access your data without request and permission.  

Open REST
API

Alchemer’s Open REST API allows for easy and secure integration into business processes and systems and management of account access permission and controls.  

Have a different partnership in mind? We’d like to hear your ideas.