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Alchemer Digital

Drive Omni-Channel Customer Engagement Across Digital Properties

Hear from and communicate with customers through your digital channels to drive higher value customer experiences

Alchemer Digital allows organizations to engage with their customers across multiple digital channels – SaaS applications, iOS and Android apps, plus marketing and e-commerce websites. Digital leaders can hear from and communicate with their customers by leveraging the channels their customers choose to use to engage with them.

Unlike most digital feedback products, Alchemer Digital was purpose built for mobile and web digital channels. Organizations can leverage Alchemer Digital to drive higher engagement and conversions from websites, increase mobile and web application usage, and identify new features that will attract and retain users.

Many of the biggest brands in the world, including CNN, JetBlue, eBay, Safeway, Marriott, and FanDuel, trust Alchemer to engage and connect with their customers.

Alchemer Digital supports multiple customer interactions, including collecting feedback, sending messages and promotions, having direct conversations, viewing and analyzing Google Play and App Store ratings and reviews, and seamlessly measuring sentiment.

- Includes purpose-built products for web and mobile digital channels
- Allows you to precisely target the right customers at the right time without disrupting the customer experience
- Enables you to drive the behavior and actions you want your customers to take across your digital channels