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Category: Features

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A man and a woman look at a smartphone. Overlaid are screenshots of a survey interface displayed on a smartphone and a monitor showing survey data and graphs. The setting appears to be an office with computers.
Blog
  • Features, Mobile Apps, Product News

Enhance Your Data Security with Single Sign-On for Mobile and Web 

Single Sign-On (SSO) and Survey Question Reordering now available for Alchemer Mobile and Web  By...

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Blog
  • Alchemer Workflow, Company News, Features, Integrated Learning

Alchemer University Delivers New Course for Alchemer Workflow

New Alchemer University Content!  By Amy Springer, Senior Digital Learning Content Developer Alchemer University launches...

A person in a suit points at a digital screen with a prominent question mark at the center. Surrounding it are circular icons of people, symbolizing connections or a network—perhaps hinting at how NPS questions are answered—all set against a blurred background.
Blog
  • Features, Survey Tips

Survey Templates – An Answer to One of Your NPS Questions

Learnings from your NPS responses Most people don’t realize that the team at Alchemer reads...

Close-up of a person using a smartphone with icons of envelopes floating above, symbolizing email or messaging. The persons nails are painted red, and the background is blurred, focusing on the hand and smartphone.
Blog
  • Customer Feedback, Features, Survey Tips

Administrative Questions – An Answer to One of Your NPS Questions 

Administrative Questions are not visible to the respondent but are available to Alchemer license holders...
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Blog
  • Education, Features, Survey Tips

Tips and Tricks to Get the Most Out of Alchemer Help Documentation

Alchemer has nearly 1,000 documentation articles covering every facet of the application. To help you...
Close-up of a person using a smartphone with icons of envelopes floating above, symbolizing email or messaging. The persons nails are painted red, and the background is blurred, focusing on the hand and smartphone.
Blog
  • Customer Feedback, Features, Survey Tips

Discovering How to Use Contact Lists – An Answer to One of Your NPS Questions

We read each NPS comment. Today’s issue: “One area where currently I think Alchemer could...
A man with a beard is sitting at a desk using a laptop. On the screen, overlays display a Customer Satisfaction Survey Report, survey counts, and project statistics. The background is a light teal color.
Blog
  • Features, Product Enhancements, Product News

Product Update: New features bring unparalleled clarity and security to shared reports

From NPS survey results to concept testing feedback, your survey data tells a story. With...

Close-up of people gathered around a laptop at a wooden table. A person gestures with a pen, indicating collaboration or discussion. Papers and other hands are visible, suggesting a meeting or teamwork setting.
Blog
  • Features, Survey Tips

Quick Way to Show Only Relevant Survey Questions Using Logic

The path to completing a survey isn’t always linear. Sometimes there are hidden passages, trap...

A person holds a smartphone with a green case, scanning a QR code displayed on its screen. Another QR code is visible on a table in the background.
Blog
  • Features, Survey Tips

How to Use QR Codes to Increase Mobile Survey Response Rates

In today’s increasingly mobile world, businesses are constantly searching for innovative ways to reach and...

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Blog
  • Brand Experience, Features, Survey Tips

Styling Emails and Reports with Your Company Branding 

Explore email campaign styling, removing some elements from a feedback collection experience, as well as...
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Blog
  • Customer Story, Features, Survey Tips

Uncovering Visual Cues with Heatmaps

The best way to survey people about an image is using the heatmap question type. Using an...

A digital illustration featuring cascading streams of blue and green numbers on a dark background, reminiscent of the iconic Matrix code. The numbers appear to rain downwards, creating a sense of depth and digital mystique.
Blog
  • Brand Experience, Features, Survey Tips

Reach your Audience Where They Reach You: Embedding with Alchemer

Alchemer makes it simple to survey your audience where they use you the most! We’ll...
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