Customer Emotion & Sentiment

A man with a beard and a backpack looks at his smartphone while standing on a city street. He is wearing a blue button-up shirt. Buildings and blurred traffic can be seen in the background.
A person with long teal hair and red lipstick is wearing a black shirt, sitting while holding a smartphone. The background is softly blurred with dark brown elements, possibly steps or furniture.
Illustration with text The Ultimate Guide for Improving Mobile Customer Experience by Apptentive. Features a hand holding a smartphone with a speech bubble, set against a background with various icons.
Close-up of a smartphone screen displaying app icons such as Health and App Store, with the phone showing a 5G signal and battery icon at the top. The background is blurred.
A woman with long blonde hair, wearing sunglasses and a black top, is looking at her phone. She is seated at an outdoor wooden table with blurred buildings and trees in the background under a clear blue sky.
A person in a coral shirt is sitting and holding a smartphone in both hands. The background includes a blurred view of blue weights and a light wooden structure, suggesting a relaxed or casual setting.
A tablet displaying various app icons on a screen sits on a wooden desk alongside a keyboard, a mouse, and a glass of water. A computer monitor in the background shows part of a desk setup.
A man in a dark t-shirt is writing on a notepad at a standing desk. There are computer monitors and yellow sticky notes in the foreground, and the office has bright lighting with people and furniture blurred in the background.
Two people are examining documents at a table. The text on the image reads, E-GUIDE: Break Out of the Product Management Echo Chamber Using the Voice of the Customer.
A person is holding a smartphone above a payment terminal, possibly making a contactless payment. The terminal is on a wooden surface, and the image captures the act of a digital transaction in progress.
A person with curly hair sits in an airport terminal, smiling at a phone. They are wearing a green sleeveless top and black pants, with a suitcase nearby. The background shows large windows and seating, indicating a waiting area.
A person holds a smartphone with an image of a check visible on the screen. A laptop and a blurred document are in the background on a wooden surface.
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A dashboard with sections Build, Style, Test, Share, Results, and Tools. It shows test project details, including estimated length of 11 minutes, fatigue score, and accessibility. Buttons offer options to generate test data and invite others.

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