- Alchemer Mobile, Customer Experience, Loyalty & Retention, Product Management
Why Does Product Engagement Matter?
Product engagement is a critical factor when it comes to driving revenue, retention, and adoption...
- Alchemer Mobile, Customer Acquisition, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Targeting & Remarketing
The Five Stages of Product Adoption
We’ve broken the concept of product adoption into five key stages, outlined product adoption metrics,...
- Alchemer Mobile, Customer Experience, Loyalty & Retention, Mobile Marketing, Targeting & Remarketing
3 Mobile App Monetization Strategies
Once you’ve started gaining mobile customers and driving downloads, it’s time to start thinking about...
- Alchemer Mobile, Brand & Reputation Management, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management
How Mobile Customer Loyalty Programs Increase Customer Retention and Drive Revenue (with Examples)
It’s common knowledge in the retail world that mobile customer loyalty and reward programs work...
- Alchemer Mobile, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Product Management, Product Roadmap
The Business Impact of Customer Experience
“Customer experience” is a ubiquitous phrase. But in a world filled with jargon and buzzwords,...
- Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Loyalty & Retention, Mobile Marketing, Ratings & Reviews, Targeting & Remarketing
Mobile App Marketing Strategies for Every Stage of the Funnel
Marketers are familiar with the traditional marketing funnel and the tactics that align with each...
- Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management
Best Practices for In-app Messages
The opportunity to connect with customers has never been greater than when you’re in their...
- Alchemer Mobile, Customer Experience, Product Management
Learn How Dunkin’ Uses Alchemer Mobile (formerly Apptentive) to Improve Mobile Customer Experience
Back in 2019, the Alchemer Mobile (formerly Apptentive) team had an opportunity to sit down...
- Alchemer Mobile, Customer Experience, Mobile Marketing, Product Management
The Two Keys to Improving Mobile Customer Experience
For many customers, their first brand interaction is on mobile, so creating a stand-out mobile...
- Alchemer Mobile, NPS & CSAT, Product Management, Product Roadmap, Targeting & Remarketing
Product Feedback: Why It Matters & 7 Steps to Success
In today’s competitive landscape, where customers have countless options at their fingertips, listening to and...
- Alchemer Mobile, Loyalty & Retention, Product Management, Product Roadmap
How to Improve Product Adoption: Proven Strategies for Product Managers
Product adoption is a key piece of any successful customer acquisition strategy or onboarding program....
- Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management
What is Customer Retention + 8 Customer Retention Strategies
Customer acquisition, ratings and reviews, and social proof are the most visible success indicators for...