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A person wearing a brown sweater types on a laptop at a desk. A notebook and a mug of coffee are nearby. Bright light comes through a window in the background, illuminating the scene.
  • Alchemer Mobile, Digital Transformation
The Value of First-party Data in Customer Experience
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  • Survey Tips
Three Ways to Make Your Exports Easier to Read
  • 2 min
Bright blue and green columns of digital numbers and symbols cascade down a dark background, resembling the iconic Matrix code from the movie series. The scene creates a sense of movement and digital abstraction.
  • Solutions
Vendor Security Risk Assessment Simplifies InfoSec
  • Features, Survey Tips
What is SPSS and How Does it Benefit Survey Data Analysis?
Two people sit at a wooden table with a laptop, tablet, smartphone, and iced coffee, having a conversation and working together in an outdoor setting.
  • Survey Tips
How to Write Gender Questions for a Survey
  • Survey Tips
Purposive Sampling 101
  • 5 min
A person using a laptop outdoors at sunset with a city skyline in the background. The word Alchemer is displayed in white at the top left of the image.
  • Press Release
New Study Finds the Vast Majority of CX and VoC Programs Fail to Respond to Customer Feedback
  • 4 min
A man stands at the front of a modern classroom, pointing at a flip chart, while several people sit at desks with computers, listening and taking notes. Digital graphics overlay the image, suggesting a technology theme.
  • Integrated Learning
Alchemer University Helps You Deliver Reports Worthy of Your Data
A woman in a yellow jacket is refueling a car at a gas station while holding a smartphone in their other hand. The car is silver-colored.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Utilities Apps
  • 4 min
A person with long hair and tattooed arms sits on a couch, looking at a smartphone. They are wearing a maroon t-shirt and jeans. The background includes windows with curtains, a light-colored sofa, and a red cushion.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Engagement Benchmarks for Business Services Apps
  • 3 min
A man and a young boy sit at a wooden table, with the man holding a tablet and the boy writing in a notebook. They appear to be engaged in a study session. Books and a pencil case are visible on the table. Shelves are in the background.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Education Apps
  • 3 min
Three people smile and look at a laptop screen together; overlaid are screenshots of a video call, a survey report with a woman’s image, and a satisfaction survey interface.
  • Features, Product Enhancements
Surveying the TikTok Generation
  • 3 min
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A dashboard with sections Build, Style, Test, Share, Results, and Tools. It shows test project details, including estimated length of 11 minutes, fatigue score, and accessibility. Buttons offer options to generate test data and invite others.
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