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Red anniversary logo featuring 10 with a heart symbol inside the zero. 2011 to the left and 2021 to the right. Year Anniversary is written below, with Apptentive and a small heart logo beneath that.
  • Alchemer Mobile, Company News
One Billion Voices – Our First Decade of Delivering Customer Love
Person wearing a hoodie and mask sits in an empty airport terminal, looking at their phone. Empty chairs have signs indicating social distancing guidelines. Large windows show a blurred airport runway in the background.
  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, NPS & CSAT, Ratings & Reviews
2021 Engagement Benchmarks for Travel Apps
  • 6 min
A person wearing a white shirt uses a smartphone. They are also wearing a smartwatch on their left wrist. The focus is on their hands and the device they are holding.
  • Alchemer Mobile, Loyalty & Retention, Mobile Marketing, Product Management
2021 App Retention Benchmarks
Alchemer foyer office
  • Customer-Centricity, Employee-Centricity, Vlog
Where the Magic Happens
Advertisement for a webinar titled The State of Mobile Consumer Engagement 2021 with Christy Culp, Chief Customer Officer at Apptentive. Includes a Watch Now button and a picture of Christy Culp with a blue background and chat bubble design.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management, Product Roadmap, Ratings & Reviews, Targeting & Remarketing
Watch: The State of Mobile Consumer Engagement 2021 Webinar
Digital
  • Employee-Centricity, Survey Tips
Employee Engagement – How to Field Anonymous Surveys by Department
Education and Alchemer
  • Education, Flexibility
Why You Need Flexibility and Power in Education
  • 6 min
Image of a graphic titled 2021 Mobile App Engagement Benchmark Report from Apptentive. It mentions data from one billion app installs, covering 10 app categories and 20 subcategories. The background features geometric blue and teal patterns.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews
2021 Mobile App Engagement Benchmark Report
  • 4 min
Employee-Centricity
  • Customer-Centricity, Employee-Centricity
How Employee-Centricity is the Foundation of a Customer-Centric Organization
  • 5 min
  • Customer Feedback, Customer-Centricity, Webinars
What to Expect in Customer Experience
Alchemer Customer Engagement for Sales
  • Customer-Centricity, Solutions
The Sales Solution for When Your Customers Say, “I Already Told You That!”
A man wearing a face mask and a black T-shirt is looking down at his smartphone. He has tattoos on his arms. The background is blurred, showing an indoor setting with some plants and chairs.
  • Alchemer Mobile, NPS & CSAT, Product Management, Ratings & Reviews, Targeting & Remarketing
How to Get High-Quality and Useful Mobile Customer Feedback
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A dashboard with sections Build, Style, Test, Share, Results, and Tools. It shows test project details, including estimated length of 11 minutes, fatigue score, and accessibility. Buttons offer options to generate test data and invite others.

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