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Category: Targeting & Remarketing

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  • Alchemer Mobile, Customer Experience, Loyalty & Retention, Product Management, Targeting & Remarketing

6 Tips to Avoid App Uninstalls

When it comes to apps, the competition is fierce. Nearly five million apps fight for...

Illustration with text The Ultimate Guide for Improving Mobile Customer Experience by Apptentive. Features a hand holding a smartphone with a speech bubble, set against a background with various icons.
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  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews, Targeting & Remarketing

The Ultimate Guide for Improving Mobile Customer Experience

For many customers, their first interaction with a brand happens on a mobile device, so...

A book cover titled The Complete Guide to Mobile Customer Lifecycle Management features a vibrant red and black color scheme. Below the title, a large crowd of people raises their hands in celebration. The book is presented by Apptentive.
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  • Alchemer Mobile, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Targeting & Remarketing

The Complete Guide to Mobile Customer Lifecycle Management

Customer lifecycle management is a well-established process, but the recognition of the “relationship” component beginning...

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  • Alchemer Mobile, Customer Experience, NPS & CSAT, Product Management, Product Roadmap, Ratings & Reviews, Targeting & Remarketing

How to Collect More In-App Feedback (and What to Do With It)

Your customers are already on their phones – meet them where they’re at through in-app...

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  • Alchemer Mobile, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, Targeting & Remarketing

Mobile Marketing Strategy: Overview, Examples, Metrics, and More

85 percent of Americans now own a smartphone, up from just 35 percent a decade...

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  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews, Targeting & Remarketing

This One Question Drives Higher In-App Response Rates and Product Engagement

It all starts with a simple question: “Do you love our app?” This phrase has...

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  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, NPS & CSAT, Product Management, Product Roadmap, Targeting & Remarketing

The 6-Step Checklist to Improve Your Mobile Feedback Strategy

At the end of the day, many customers feel that providing feedback is simply too...

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  • Alchemer Mobile, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management, Product Roadmap, Targeting & Remarketing

Mobile Surveys and Interaction Rates: 2022 Customer Engagement Benchmarks

The following data on mobile surveys and interaction and response rates is from our 2022...

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  • Alchemer Mobile, Customer Acquisition, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Targeting & Remarketing

The Five Stages of Product Adoption

We’ve broken the concept of product adoption into five key stages, outlined product adoption metrics,...

Isometric illustration of a smartphone displaying video ads, with a speech bubble labeled AD. Next to the phone is an open yellow folder containing a CD or DVD. An arrow icon suggests file transfer or sharing.
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  • Alchemer Mobile, Customer Experience, Loyalty & Retention, Mobile Marketing, Targeting & Remarketing

3 Mobile App Monetization Strategies

Once you’ve started gaining mobile customers and driving downloads, it’s time to start thinking about...

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  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Loyalty & Retention, Mobile Marketing, Ratings & Reviews, Targeting & Remarketing

Mobile App Marketing Strategies for Every Stage of the Funnel

Marketers are familiar with the traditional marketing funnel and the tactics that align with each...

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  • Alchemer Mobile, NPS & CSAT, Product Management, Product Roadmap, Targeting & Remarketing

Product Feedback: Why It Matters & 7 Steps to Success

In today’s competitive landscape, where customers have countless options at their fingertips, listening to and...

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