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Ratings & Reviews

A person sits cross-legged on a yoga mat beside a pool, looking at a smartphone. Theyre wearing a black top and floral leggings. A water bottle, flip-flops, and another mat are nearby, with a building and plants in the background.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Healthcare Apps: 2021 Engagement Benchmarks
  • 5 min
A person in a light purple shirt and black tie is holding a smartphone. Above them, a row of five blue stars is opposite an Apple logo, while four and a half dark stars are opposite an Android logo, suggesting a rating comparison.
  • Alchemer Mobile, Ratings & Reviews
App Ratings and Reviews: 2021 Benchmarks
  • 4 min
Person wearing a hoodie and mask sits in an empty airport terminal, looking at their phone. Empty chairs have signs indicating social distancing guidelines. Large windows show a blurred airport runway in the background.
  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, NPS & CSAT, Ratings & Reviews
2021 Engagement Benchmarks for Travel Apps
  • 6 min
Advertisement for a webinar titled The State of Mobile Consumer Engagement 2021 with Christy Culp, Chief Customer Officer at Apptentive. Includes a Watch Now button and a picture of Christy Culp with a blue background and chat bubble design.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management, Product Roadmap, Ratings & Reviews, Targeting & Remarketing
Watch: The State of Mobile Consumer Engagement 2021 Webinar
Image of a graphic titled 2021 Mobile App Engagement Benchmark Report from Apptentive. It mentions data from one billion app installs, covering 10 app categories and 20 subcategories. The background features geometric blue and teal patterns.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews
2021 Mobile App Engagement Benchmark Report
  • 4 min
A man wearing a face mask and a black T-shirt is looking down at his smartphone. He has tattoos on his arms. The background is blurred, showing an indoor setting with some plants and chairs.
  • Alchemer Mobile, NPS & CSAT, Product Management, Ratings & Reviews, Targeting & Remarketing
How to Get High-Quality and Useful Mobile Customer Feedback
A couple sits closely together, smiling and looking at a smartphone. One wears a Santa hat and a cozy sweater, while the other is wrapped in a red and white festive blanket. The atmosphere is warm and cheerful.
  • Alchemer Mobile, Mobile Marketing, Product Management, Ratings & Reviews
Everything You Need to Know About the Apple App Store Connect Holiday Shutdown
  • 3 min
Google Play logo featuring a triangular play button in blue, green, yellow, and red with the words Google Play below. The logo is centered on a white background with a thin border that blends from green to red.
  • Alchemer Mobile, Brand & Reputation Management, Mobile Marketing, Product Management, Ratings & Reviews
Google Play In-app Ratings and Reviews API Changes: What’s New and How to Adapt Your Strategy
  • 5 min
A doctor in a white coat and blue stethoscope is using a smartphone. The focus is on the hands holding the phone. The doctors face is not visible, emphasizing the use of technology in a medical setting.
  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Product Management, Ratings & Reviews
Best Practices for Healthcare App Development and Telemedicine Apps
  • 4 min
A smartphone displays a feedback survey pop-up with blurred text, showing options for No and Yes. Behind it, a screen shows a chart with a circular graph and star ratings.
  • Alchemer Mobile, Brand & Reputation Management, Customer Experience, Mobile Marketing, Product Management, Ratings & Reviews, Targeting & Remarketing
Mobile App Ratings Reflect Your Customer Relationships – Here’s How to Improve Them
Illustration of hands on a laptop surrounded by graphs, charts, a magnifying glass, and smartphones displaying apps. A chat bubble with a heart, and a pair of glasses are also visible on the blue background.
  • Alchemer Mobile, Mobile Marketing, Product Management, Ratings & Reviews
How to Improve App Ratings and Reviews
Diagram illustrating A/B testing. Site visitors are split equally between version A and B of a webpage. Version A shows a 29% conversion rate with green icons, while version B shows a 13% conversion rate with red icons.
  • Alchemer Mobile, Customer Experience, Product Management, Ratings & Reviews
How to A/B Test Your App Store Page
  • 7 min
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A dashboard with sections Build, Style, Test, Share, Results, and Tools. It shows test project details, including estimated length of 11 minutes, fatigue score, and accessibility. Buttons offer options to generate test data and invite others.

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