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A person holds a smartphone displaying a food delivery app. The screen shows menu options including sushi, vegan, pasta, salad, and burger, with an Add to Cart button at the bottom.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
QSRs, Food Services, and Restaurants: Mobile Customer Engagement Benchmarks
  • 4 min
A man with curly red hair and a beard is sitting at a wooden table near a large window, smiling while looking at a smartphone. The room is dimly lit, and a few items lie on the table. Lush greenery is visible outside.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management, Ratings & Reviews
What is Customer Engagement, and Why is it Important in 2022?
A woman in a wheelchair is smiling and using a smartphone while sitting at a desk with a laptop. She is wearing a white shirt and is inside a well-lit room with another person blurred in the background.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Loyalty & Retention, Mobile Marketing, Ratings & Reviews, Targeting & Remarketing
Mobile App Marketing Strategies for Every Stage of the Funnel
  • 12 min
A cyclist in a blue jacket and helmet checks his phone while leaning on a bike. He stands near a brick wall overlooking a river, with buildings and a bridge visible in the background. It is a cloudy day.
  • Alchemer Mobile, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews, Targeting & Remarketing
Strava’s Missed Opportunity to Drive Mobile App Retention and Gain Actionable Product Feedback
  • 6 min
Webinar announcement by Apptentive: 5 Customer Feedback Strategies for Finance Apps with speakers Marta Mueller and Veronica Rosenberg. Features their photos and titles, promoting industry benchmarks and practices. Button reads: Watch Now.
  • Alchemer Mobile, Customer Emotion & Sentiment, Product Management, Ratings & Reviews
Webinar: 5 Mobile Customer Feedback Strategies for Finance Apps
A woman in a yellow jacket is refueling a car at a gas station while holding a smartphone in their other hand. The car is silver-colored.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Utilities Apps
  • 4 min
A person with long hair and tattooed arms sits on a couch, looking at a smartphone. They are wearing a maroon t-shirt and jeans. The background includes windows with curtains, a light-colored sofa, and a red cushion.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Engagement Benchmarks for Business Services Apps
  • 3 min
A man and a young boy sit at a wooden table, with the man holding a tablet and the boy writing in a notebook. They appear to be engaged in a study session. Books and a pencil case are visible on the table. Shelves are in the background.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Education Apps
  • 3 min
A person wearing a gray tank top and patterned pants is lying on a couch, holding a phone in one hand. They are cuddling a small dog with light fur, which is lying on its back playfully.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Media Apps
  • 6 min
A woman with braided hair sits on a bed, holding a smartphone in one hand and a credit card in the other. A laptop is open in front of her. She wears a green tank top and appears focused, possibly making an online transaction.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Engagement Benchmarks for Retail and eCommerce Apps
  • 4 min
A woman in a plaid shirt sits on a bed using a smartphone, with a laptop on their lap displaying a stock market graph. The room is softly lit, and the bed has white bedding and a patterned pillow in the background.
  • Alchemer Mobile, Brand & Reputation Management, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Finance Apps: Benchmarks for Success in 2021
  • 5 min
A customer is using a smartphone to make a contactless payment at a drive-thru window. A masked barista is handing a coffee cup to the customer.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Engagement Benchmarks for Food and Drink Apps
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A dashboard with sections Build, Style, Test, Share, Results, and Tools. It shows test project details, including estimated length of 11 minutes, fatigue score, and accessibility. Buttons offer options to generate test data and invite others.

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