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Product Management

A smartphone screen showcases the Dunkin Donuts app, proudly featuring its logo. Below, an illustrated coffee cup, a croissant, and a donut sprinkled with colorful toppings complete the scene. The background elegantly transitions from warm orange to crisp white.
  • Alchemer Mobile, Customer Experience, Product Management
Learn How Dunkin’ Uses Alchemer Mobile (formerly Apptentive) to Improve Mobile Customer Experience
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  • Alchemer Mobile, Customer Experience, Mobile Marketing, Product Management
The Two Keys to Improving Mobile Customer Experience
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  • Alchemer Mobile, NPS & CSAT, Product Management, Product Roadmap, Targeting & Remarketing
Product Feedback: Why It Matters & 7 Steps to Success
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  • Alchemer Mobile, Loyalty & Retention, Product Management, Product Roadmap
How to Improve Product Adoption: Proven Strategies for Product Managers
  • 4 min
A woman wearing a black long-sleeve shirt is smiling while looking at a smartphone. The background is a plain, soft beige color.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management
What is Customer Retention + 8 Customer Retention Strategies
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  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management, Product Roadmap
6 Ways to Improve Your Product Experience
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  • Alchemer Mobile, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews, Targeting & Remarketing
Strava’s Missed Opportunity to Drive Mobile App Retention and Gain Actionable Product Feedback
  • 6 min
Webinar announcement by Apptentive: 5 Customer Feedback Strategies for Finance Apps with speakers Marta Mueller and Veronica Rosenberg. Features their photos and titles, promoting industry benchmarks and practices. Button reads: Watch Now.
  • Alchemer Mobile, Customer Emotion & Sentiment, Product Management, Ratings & Reviews
Webinar: 5 Mobile Customer Feedback Strategies for Finance Apps
A woman in a yellow jacket is refueling a car at a gas station while holding a smartphone in their other hand. The car is silver-colored.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Utilities Apps
  • 4 min
A person with long hair and tattooed arms sits on a couch, looking at a smartphone. They are wearing a maroon t-shirt and jeans. The background includes windows with curtains, a light-colored sofa, and a red cushion.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
Engagement Benchmarks for Business Services Apps
  • 3 min
A man and a young boy sit at a wooden table, with the man holding a tablet and the boy writing in a notebook. They appear to be engaged in a study session. Books and a pencil case are visible on the table. Shelves are in the background.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Education Apps
  • 3 min
A person wearing a gray tank top and patterned pants is lying on a couch, holding a phone in one hand. They are cuddling a small dog with light fur, which is lying on its back playfully.
  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews
2021 Engagement Benchmarks for Media Apps
  • 6 min
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