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Category: Alchemer Mobile

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  • Alchemer Mobile, Customer Experience, NPS & CSAT, Product Management, Product Roadmap, Ratings & Reviews, Targeting & Remarketing

How to Collect More In-App Feedback (and What to Do With It)

Your customers are already on their phones – meet them where they’re at through in-app...

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  • Alchemer Mobile, Mobile Marketing

Mobile Marketing Metrics: What to Measure and How to Do It

The days of measuring an app’s success by downloads and ratings are long behind us....

Two people are looking at a computer screen displaying mobile app wireframes. One is holding a smartphone, and both are focused on the designs. The background is softly blurred, suggesting a collaborative work environment.
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  • Alchemer Mobile, Mobile Marketing

Tips for Writing Effective Mobile Survey Questions

The best decisions are informed by an abundance of data from a representative cross-section of...

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  • Alchemer Mobile, Product Management

Product Management Quotes to Leave You Inspired

Let’s be real: product management can be challenging. Between interfacing with multiple teams, coordinating release...

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  • Alchemer Mobile, Customer Experience, Mobile Marketing, NPS & CSAT, Product Management

Tips for Writing Effective Mobile Survey Questions

To make informed decisions, gather abundant data from a representative cross-section of your customer base....

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  • Alchemer Mobile, Customer Acquisition, Customer Emotion & Sentiment, Mobile Marketing, Ratings & Reviews

Why App Ratings are Critical to ASO Marketing Strategy

When it comes to App Store Optimization (ASO), most brands think about keywords, compelling copy,...

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  • Alchemer Mobile, Customer Emotion & Sentiment, Mobile Marketing, NPS & CSAT, Product Roadmap

3 Great Examples of Brands Using Voice of the Customer Solutions

Voice of the customer solutions encompass several key steps. Firstly, they involve capturing data related...

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  • Alchemer Mobile, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, Targeting & Remarketing

Mobile Marketing Strategy: Overview, Examples, Metrics, and More

85 percent of Americans now own a smartphone, up from just 35 percent a decade...

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  • Alchemer Mobile, Brand & Reputation Management, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, Product Management, Ratings & Reviews, Targeting & Remarketing

This One Question Drives Higher In-App Response Rates and Product Engagement

It all starts with a simple question: “Do you love our app?” This phrase has...

A tablet displaying various app icons on a screen sits on a wooden desk alongside a keyboard, a mouse, and a glass of water. A computer monitor in the background shows part of a desk setup.
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  • Alchemer Mobile, Customer Emotion & Sentiment, Digital Transformation, Mobile Marketing, Ratings & Reviews

How Do App Ratings and Reviews Differ Between iOS and Android App Stores?

App ratings and reviews are important metrics to understand when determining what drives customer acquisition....

A person holds a smartphone close to a payment terminal, likely using a mobile payment app. The scene conveys a modern, contactless transaction. The person wears a black sleeve, and the terminal is gray with blue accents.
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  • Alchemer Mobile, Loyalty & Retention

27 Customer Loyalty Statistics You Might Not Know

The majority of consumers tend to spend more with brands that offer mobile customer loyalty...

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  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, NPS & CSAT, Product Management, Product Roadmap, Targeting & Remarketing

The 6-Step Checklist to Improve Your Mobile Feedback Strategy

At the end of the day, many customers feel that providing feedback is simply too...

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