Resource Library

Webinars

How CX is Leveraging AI for Customer Benefit

AI is everywhere. And CX is no different. But how do CX professionals leverage AI to become more efficient and complete tasks in less time? Host PR Manager joins our

Webinars

Improve brand reputation by closing the feedback loop in mobile

Host PR Manager welcomes AppFollow’s Head of Customer Experience, Jonny Davies, and Alchemer Mobile’s Founder and GM, Robi Ganguly, for a discussion about how mobile app reputation plays into your

Benchmark Reports

Benchmark Report 2022

Customers interacting with mobile channels respond more, churn less, and provide valuable leading indicators of shifting sentiment. But our analysis isn't limited to defining the current state of mobile engagement.

Webinars

Mini-Webinar: How to Improve Mobile App Retention

Join this 6-minute webinar to learn the latest trends when it comes to driving mobile app retention! Gleaned from the annual Benchmark Report, Alchemer Mobile presents the trends and benchmarks

Webinars

The State of Mobile Consumer Engagement 2023

Join Robi Ganguly, Alchemer Mobile’s GM and Founder, for a LIVE webinar on 2023 mobile app trends and performance benchmarks for mobile teams.

Webinars

Acquisition, Adoption, and Retention of Mobile App Customers

Need to acquire new app downloads? Or do you need those app customers to use the app more? This short webinar shares tips for acquiring, engaging, and retaining mobile app

Webinars

Mini-Webinar: All About Mobile App Adoption — How to Snag Users and Keep Them

Join this 8-minute webinar to learn the latest trends when it comes to driving mobile app adoption! Gleaned from the annual Benchmark Report, Alchemer Mobile presents the trends and benchmarks

Webinars

Mini-Webinar: Trends in Mobile App Acquisition

Join this 6-minute webinar to learn the latest trends when it comes to acquiring new mobile app users! Gleaned from the annual Benchmark Report, Alchemer Mobile presents the trends and

Webinars

How to Turn Customer Feedback into Action

*This is a webinar replay, recorded when Alchemer Mobile was known as Apptentive. We will not be taking live questions. Please submit queries to Marketing@Alchemer.com. Do you have customer feedback

Datasheets

Alchemer Mobile Datasheet

Alchemer Mobile puts product managers, marketing, UX researchers, and customer experience professionals in control of when and how they gather actionable feedback to improve customer acquisition, adoption, and retention.

Case Studies

RetailMeNot

RetailMeNot, one of the US’s largest coupon and savings sites, has been an Alchemer Mobile (formerly Apptentive) customer since 2015. After using the full suite of Alchemer Mobile products in

Webinars

Your Mobile Feedback Funnel is Broken — and What to Do to Fix it

*This is a webinar replay, recorded when Alchemer Mobile was known as Apptentive. We will not be taking live questions. Please submit queries to Marketing@Alchemer.com. Your mobile feedback funnel is

Webinars

Alchemer Mobile Presents: 2023 Mobile Customer Engagement Benchmark Report

Ready to see how your app stacks up against the market and your industry in particular? Join host PR Manager, Director of Growth Marketing, for the 2023 Mobile Customer Engagement

Case Studies

IHG Case Study

Due to the size of the InterContinental Hotel Group (9 hotel chains with 4,800 hotels across 100 countries), building a relationship with customers posed a monumental challenge. IHG needed a

Case Studies

Allrecipes Case Study

Allrecipes increased Five-star App Store ratings by 80% with Alchemer Mobile. Allrecipes is the number one digital food brand in the world, comprised of user-generated recipes.

Case Studies

FanDuel Customer Story

Acting on mobile customer sentiment data powered by Apptentive Fan Signals®, the FanDuel team was able to optimize one of their most important marketing programs to yield a robust 20%

Case Studies

WeatherBug Customer Story

Over 12 million people rely on WeatherBug for accurate weather reporting to help plan their day. At this scale, achieving a consistently excellent mobile experience is no small feat. WeatherBug

Case Studies

Pilot Flying J Customer Story

The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers. In order to connect with their

Case Studies

Alkami Customer Story

Alkami, a leading cloud-based digital banking solutions provider for financial institutions in the U.S., implements Alchemer Mobile’s solution in the mobile apps of hundreds of clients like Advantis Credit Union

Case Studies

Dunkin Customer Story

With Alchemer Mobile (formerly Apptentive), the Dunkin’ team is able to quickly create meaningful product changes, deploy important communication to customers, and consistently keep a pulse on customer sentiment.

Case Studies

Zillow Customer Story

Learn more about how Principal Program Manager, Jessica Sheibach, used Alchemer Mobile (formerly Apptentive) to proactively gather customer feedback within their mobile experience and use that data to inform business

Resource Library

Just some of our customers who are transforming their businesses with Alchemer