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Case Studies

Cornerstone Research

Cornerstone Research uses Alchemer to help radio stations know what s hot and what s not Using a custom question type Cornerstone helps researchers perform both auditorium and call out

Webinars

Customer Success Stories 2: Going Beyond NPS

Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback What to do with it how to route it to teams who

Webinars

Customer Success Stories: Customer Experience Amplified

Training Specialist Mike Cronley walks through several common pitfalls when it comes to structuring an NPS survey then shows how to solve for these same challenges Learn how to structure

Webinars

Data Security in 2023

Hackers and malicious actors are everywhere Protecting your data and your customer s data is more important than ever Join CTO Brandi Vandegriff and CISO Michael Kleck as they discuss

Case Studies

DISH Network uses Alchemer to collect feedback automate consolidate and streamline several business processes saving the company time and money They have also integrated Alchemer with SQL and Tableau to

Case Studies

Dunkin Customer Story

With Alchemer Mobile formerly Apptentive the Dunkin team is able to quickly create meaningful product changes deploy important communication to customers and consistently keep a pulse on customer sentiment

Webinars

Effectively Close the Customer Feedback Loop

This webinar serves as a short introduction to our newest product Alchemer Workflow Join host Jeannie Zaemes Director of Growth Marketing as she welcomes our two guests Vanessa Bagnato Director

Case Studies

FanDuel Customer Story

Acting on mobile customer sentiment data powered by Apptentive Fan Signals® the FanDuel team was able to optimize one of their most important marketing programs to yield a robust 20

Webinars

Forrester Case Study: Maximizing ROI for a CX Platform for B2B and B2C Success

Learn how international cybersecurity company Malwarebytes selected a CX platform and delivered the ROI they needed in this short webinar Malwarebytes needed an enterprise feedback platform that was fast flexible

E-Guides

Four Reasons Why CX is Suffering in 2022

People are increasingly frustrated with companies and the people on the front lines bear the brunt of this dissatisfaction Making this problem more difficult to comprehend is how many companies

Case Studies

Gaming and Alchemer

Gaming companies around the globe use Alchemer for everything from market research to product development to customer satisfaction One major gaming company used Alchemer to gather feedback on images for

Case Studies

GGA Partners

GGA Partners uses Alchemer to advise many of the world s most successful golf courses private clubs resorts and residential communities Alchemer provides the feedback necessary for data driven strategic

Case Studies

Helping 40 Colleges of Arts and Design Collect and Analyze Institutional Data

AICAD uses Alchemer Survey to collect a range of information from its member colleges including institutional data as well as feedback about initiatives and events

Case Studies

How a Leading U.S. Nonprofit Uses Alchemer to Power Their Organization

Renew Partnerships chose Alchemer to help run their organization provide the insights to drive change and power the surveys that power their work

Webinars

How CX is Leveraging AI for Customer Benefit

AI is everywhere And CX is no different But how do CX professionals leverage AI to become more efficient and complete tasks in less time Host Jeannie Zaemes joins our

Case Studies

How Guided Discoveries Leverages Alchemer to Help More Kids Learn Hands On

Founded in 1978 Guided Discoveries is a nonprofit in Southern California that has used Alchemer since 2011 The organization uses Alchemer to collect feedback from staff chaperones and students and

Webinars

How Market Research Firms Profit from Partnerships

Market research firms have used Alchemer for years to generate insights for their clients But now a new relationship is developing where these same market research customers are becoming partners

Webinars

How Software Firms Profit from Partnerships

Avoid the build versus buy problem Product owners are finding success with a third option to expand their functionality Partnerships Spend 20 minutes with Ted

Webinars

How to Turn Customer Feedback into Action

This is a webinar replay recorded when Alchemer Mobile was known as Apptentive We will not be taking live questions Please submit queries to Marketing Alchemer com Do you have

Case Studies

Hunter Douglas

Hunter Douglas is a multinational corporation primarily working in the window coverings industry Todd Webster works in their Broomfield CO office as the CX Creative Manager in the Learning and

Case Studies

IHG Case Study

Due to the size of the InterContinental Hotel Group 9 hotel chains with 4 800 hotels across 100 countries building a relationship with customers posed a monumental challenge IHG needed