Resource Library

An Alchemer Web flyer highlighting platform features like targeted feedback and website optimization. It includes logos of associated brands such as JetBlue, eBay, and FedEx, and offers a call to action for improving digital experiences.
Using Alchemer Web, product managers, marketers, and website owners can identify the features customers want, understand what is not working, and increase adoption and conversions – all without disrupting their
Flyer for Alchemer Workflow Platform highlighting survey features and integrations. Includes logos of companies like JetBlue and FedEx, and showcases survey creation on a computer. Header is orange, text outlines key platform benefits.
With Alchemer Workflow Initiators, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate
A brochure for Alchemer Mobile, a platform for mobile in-app feedback. It discusses features like UX research, data collection, and churn reduction. Includes logos of companies like JetBlue, CNN, and eBay. A man and woman work on computers in the background.
Alchemer Mobile puts product managers, marketing, UX researchers, and customer experience professionals in control of when and how they gather actionable feedback to improve customer acquisition, adoption, and retention.
Promotional flyer for Alchemer Survey platform, highlighting its flexibility, ease of use, and capabilities. Includes logos of companies like JetBlue and CNN, with details on survey features and benefits for organizations.
Whether you need surveys for customer experience, marketing, market research, product management, employee experience, or operations you’ll find the features you need in Alchemer Survey.
A person in a checkered shirt is typing on a laptop displaying charts and graphs. The laptop is on a wooden desk with books and office supplies nearby.
RetailMeNot, one of the US’s largest coupon and savings sites, has been an Alchemer Mobile (formerly Apptentive) customer since 2015. After using the full suite of Alchemer Mobile products in
A video thumbnail showing three people gathered around a table in a modern office. The title reads, Panels 201: Respondents, Roles, and Costs. On the right, there are photos and names of three speakers.
Building on our Panels 101 webinar, this webinar takes a deeper dive into the details around panel fulfillment. Join Alchemer panels experts Wendy Wyss and Bret Kershner to learn everything
A video player screen displaying a presentation titled Customers are a Me Not a We. The slide shows various pairs of black shoes and one pair of red sneakers. There are headshots and titles of two presenters on the right side.
Customer-centric businesses are more profitable, but how does a business implement customer-centricity? How do you truly put the customer at the heart of every business decision? Alchemer thought leaders PR
Panels are a group of select audience members who take your survey. But how do you order a panel? And what kind of data will a panel return? Alchemer's Wendy
A woman with long brown hair is focused on a computer screen in a bright office. Text on the screen reads, Customer success stories: Customer Experience Amplified. Two headshots with names and titles are on the right.
Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback: What to do with it, how to route it to teams who
A woman with long brown hair is focused on a computer screen in a bright office. Text on the screen reads, Customer success stories: Customer Experience Amplified. Two headshots with names and titles are on the right.
Training Specialist Mike Cronley walks through several common pitfalls when it comes to structuring an NPS survey, then shows how to solve for these same challenges. Learn how to structure
A laptop screen displays a modern living room with large windows, wooden blinds, a white couch, and decorative yellow-green plants. The room features subtle lighting and a neutral color palette.
Hunter Douglas is a multinational corporation, primarily working in the window coverings industry. Todd Webster works in their Broomfield, CO, office as the CX Creative Manager in the Learning and
A person interacts with a laptop, touching virtual icons projected above the keyboard. The screen displays folders, with labels like In Progress and Testing, suggesting a digital workspace or software interface.
In 2022 Researchscape International grew by 31 percent and faced the conundrum of how to do more without hiring. “We leaned into automating more of our own processes,” explains Jeffrey
A person with a shopping cart stands in front of a refrigerator section in a grocery store, contemplating options. They are wearing a denim jacket and have headphones around their neck. Other shoppers are visible in the background.
210 Analytics uses Alchemer to learn about the behaviors, motivators, and more for consumers of the food retail industry and more. As serious market researchers, 210 Analytics reaches out to
Two people in business attire are having a discussion in front of a laptop with a digital graph on the screen. They are sitting at a modern table with a cup of coffee. One person is gesturing while the other listens attentively.
Alchemer gave Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs, the flexibility to develop a VoC program that precisely fits how Amdocs conducts business. It’s definitely not
A person in a suit sits in front of a laptop. The screen displays digital profiles with names and ratings, suggesting a focus on reviews or social networking. The background is blurred, emphasizing the profiles.
PCMag.com Features Editor, Eric Griffith brought the iconic PCMag Reader’s Choice Awards surveys in-house with Alchemer and saved more than $30,000 the first year.
A laptop screen displaying overlapping images of a satellite dish and various numerical data, including large numbers like 96, 98, 100, and 102, overlaid across a dark background.
Cornerstone Research uses Alchemer to help radio stations know what’s hot and what’s not. Using a custom question type, Cornerstone helps researchers perform both auditorium and call-out research online, faster
A computer screen displaying various online casino games, including slots and card games, against a backdrop of gold coins. Multiple devices show colorful game graphics and vibrant themes associated with Las Vegas.
The VIP Support Manager at Product Madness used to deal with an unwieldy Net Promoter® Score (NPS®) program that made anything more than a quarterly NPS survey impossible. “With Alchemer,
Three people sit at a table with coffee mugs and a laptop. A woman gestures with a pen while talking to two men. The laptop screen displays graphs or charts. The setting appears to be a meeting or discussion.
CEG Worldwide is the #1 coach for top financial advisors. Using Alchemer, Heather O’Donnell and her team created an assessment, advisor portal, and resource library that automated much of the
A laptop screen displaying a person holding a printed document titled In-app Communication Helped IHG Build Relationships With Loyal Customers. The Alchemer logo is visible at the top, with text and images below.
Due to the size of the InterContinental Hotel Group (9 hotel chains with 4,800 hotels across 100 countries), building a relationship with customers posed a monumental challenge. IHG needed a
A person is holding a smartphone displaying a food delivery app with various dishes and ratings. The screen shows in-app feedback titled Do Hitansh Grocery Shopping? with Yes and Not Now options, seamlessly blending convenience with culinary choices from all recipes featured.
Allrecipes increased Five-star App Store ratings by 80% with Alchemer Mobile. Allrecipes is the number one digital food brand in the world, comprised of user-generated recipes.
A diverse group of professionals engaged in a discussion around a table. A man in a gray suit and a woman in a beige blazer are smiling and examining documents together. The setting is a modern office with natural lighting.
Becoming a customer-centric organization is the goal of more organizations today than at any time in history.

Just some of our customers who are transforming their businesses with Alchemer

CNN logo - an Alchemer Survey Software Customer
FedEx Logo
Alaska Airlines Logo - An Alchemer Customer
Fanduel Logo
Dish Logo
Verizon Logo
ebay logo - An Alchemer Customer
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