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A person wearing a mustard-colored sweater is using a smartphone to make a contactless payment on a card reader held by another person across a wooden counter in a store.
  • Alchemer Mobile, Product Management
Retail Apps: 2020 Mobile Customer Engagement Benchmarks
A person holds a smartphone displaying the StockTwits app. A popup message on the screen asks, Do you love StockTwits? with No and Yes response options.
  • Alchemer Mobile, Product Management
Finance Apps: Mobile Customer Engagement Benchmarks for 2020
Bar graph titled Average Interaction Rate showing rates from 2016 to 2019. 2016: ~11%, 2017: ~23%, 2018: ~23%, 2019: ~23%. Each year after 2016 shows steady interaction rates around 23%.
  • Alchemer Mobile, Customer Experience, Mobile Marketing, Product Management
Average Interaction and Response Rates for In-app Mobile Communication
Alchemer University
  • Company News, Integrated Learning, Survey Tips
Get More Value from Your Investment with New Online Classes from Alchemer University
  • 4 min
Cover of a report titled Media Apps: 2020 Engagement Benchmarks by Apptentive. A tablet displaying app icons rests on a keyboard, suggesting a focus on digital media.
  • Alchemer Mobile, Customer Experience, Product Management
Media Apps: 2020 Mobile Customer Engagement Benchmarks
  • 2 min
  • Customer Story, Staying Connected
Alchemer Panels Help Coronavirus Research Find New Audiences
Infographic showing distribution of star ratings. iOS 2019: 73% 5-star, 13% 4-star, 8% 3-star, 2% 2-star, 4% 1-star. Android 2018: 62% 5-star, 14% 4-star, 16% 3-star, 4% 2-star, 4% 1-star.
  • Alchemer Mobile, Mobile Marketing, Product Management
Mobile App Ratings and Reviews: 2020 Benchmarks
Collage of diverse people using mobile devices, surrounded by icons representing shopping, dining, financial management, and app browsing. Text at top: 2020 Mobile App Engagement Benchmark Reports Now available by App Category.
  • Alchemer Mobile, Customer Experience, Product Management
Mobile App Engagement Benchmark Data for Key Industries Including Finance, Food & Drink, Retail, Media, Travel, and Lifestyle
  • 3 min
  • Solutions
Spend Hours, Not Days on Vendor Risk Assessments
Three women are featured on a blue background with dotted patterns. Top: Ria Delamere, Mobile Platform Dev Manager, Concur. Bottom left: Patricia Balik, Product Manager, Dropbox. Bottom right: Priya Dandawate, Product Manager, Stripe.
  • Alchemer Mobile, Customer Stories, Product Management
How to be a Great Product Manager According to Experts at Dropbox, Stripe, and Concur
  • Features, Market Research, Product Enhancements
Adding Video Feedback: Put a Face to Feedback and Hear the Story Behind the Metrics
  • Company News
Our COVID-19 Response
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A dashboard with sections Build, Style, Test, Share, Results, and Tools. It shows test project details, including estimated length of 11 minutes, fatigue score, and accessibility. Buttons offer options to generate test data and invite others.

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