Open text feedback is full of valuable insights. But the sorting, tagging, and analysis are obstacles to understanding that feedback, and to making it valuable to your business. AI-powered text
CX and feedback professionals face a mountain of challenges coming into the new year. We tackle 6 key CX challenges, giving tips and tricks to succeed where others will fail.
Host PR Manager welcomes AppFollow’s Head of Customer Experience, Jonny Davies, and Alchemer Mobile’s Founder and GM, Robi Ganguly, for a discussion about how mobile app reputation plays into your
In today’s fast-paced financial services landscape, customers aren’t just hoping for personalized, seamless experiences—they’re demanding them. This checklist empowers financial institutions and similar businesses to excel in customer centricity by
Today’s customers are more informed and connected than ever before. They expect more than just products or services from brands—they seek exceptional experiences at every touchpoint.
A top market research company, serving the automotive industry, conducts the largest automotive research study in the world. They leverage Alchemer to collect, analyze, and deliver immediate insights to clients
The growing city of Salem provides services to over 179,000 residents. As the community expands, there is higher demand for efficient, cost-effective municipal operations and public engagement. Learn more about
Founded in 1978, Guided Discoveries is a nonprofit in Southern California that has used Alchemer since 2011. The organization uses Alchemer to collect feedback from staff, chaperones, and students, and
TechSoup uses Alchemer to send eligibility surveys to up to 1,000,000 (one million) U.S. and international non-profit organizations in order to better understand their capabilities, needs and challenges.
AICAD uses Alchemer Survey to collect a range of information from its member colleges, including institutional data as well as feedback about initiatives and events.
Because the Institute surveys people who are visually impaired, researcher Mary Ann Mendez needed a feedback platform that could work for the researchers and the respondents who were blind. Alchemer
Like many educational organizations, Educational Service District (ESD) 113 thrives on feedback. The ESD collects feedback from various stakeholders like parents, students, and their own staff in each district from
AI is everywhere. And CX is no different. But how do CX professionals leverage AI to become more efficient and complete tasks in less time? Host PR Manager joins our
Join host PR Manager, Senior Director of Growth Marketing at Alchemer, when she welcomes Ryan Tamminga, SVP of Product and Services at Alchemer, to discuss ways in which market researchers
People are increasingly frustrated with companies, and the people on the front lines bear the brunt of this dissatisfaction. Making this problem more difficult to comprehend is how many companies
Customers interacting with mobile channels respond more, churn less, and provide valuable leading indicators of shifting sentiment. But our analysis isn't limited to defining the current state of mobile engagement.
Gaming companies around the globe use Alchemer for everything from market research to product development to customer satisfaction. One major gaming company used Alchemer to gather feedback on images for
Learn how international cybersecurity company Malwarebytes selected a CX platform and delivered the ROI they needed in this short webinar. Malwarebytes needed an enterprise feedback platform that was fast, flexible,
Need to acquire new app downloads? Or do you need those app customers to use the app more? This short webinar shares tips for acquiring, engaging, and retaining mobile app
