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Webinars

Improve brand reputation by closing the feedback loop in mobile

Host Jeannie Zaemes welcomes AppFollow s Head of Customer Experience Jonny Davies and Alchemer Mobile s Founder and GM Robi Ganguly for a discussion about how mobile app reputation plays

Case Studies

Jet Blue Customer Story

Learn how the product team at JetBlue uses customer feedback to inform their product roadmap and drive revenue after they started using Alchemer Mobile formerly Apptentive in 2017

Case Studies

Malwarebytes

International cybersecurity company Malwarebytes needed a robust but stable customer feedback platform that could be used across departments and SurveyMonkey wasn t cutting it

Webinars

Maximize Value from your CX Program

Customer experience CX programs offer the potential for long term return on investment ROI derived from improved satisfaction loyalty advocacy and retention But sometimes executives face pressure to justify CX

Webinars

Mini-Webinar: All About Mobile App Adoption — How to Snag Users and Keep Them

Join this 8 minute webinar to learn the latest trends when it comes to driving mobile app adoption Gleaned from the annual Benchmark Report Alchemer Mobile presents the trends and

Webinars

Mini-Webinar: How to Improve Mobile App Retention

Join this 6 minute webinar to learn the latest trends when it comes to driving mobile app retention Gleaned from the annual Benchmark Report Alchemer Mobile presents the trends and

Webinars

Mini-Webinar: Trends in Mobile App Acquisition

Join this 6 minute webinar to learn the latest trends when it comes to acquiring new mobile app users Gleaned from the annual Benchmark Report Alchemer Mobile presents the trends

Webinars

Panels 201: Respondents, Roles, and Costs

Building on our Panels 101 webinar this webinar takes a deeper dive into the details around panel fulfillment Join Alchemer panels experts Wendy Wyss and Bret Kershner to learn everything

Case Studies

PCMag

PCMag com Features Editor Eric Griffith brought the iconic PCMag Reader s Choice Awards surveys in house with Alchemer and saved more than $30 000 the first year

Case Studies

Petroleum and Energy

One of the larger petroleum and energy companies in the USA used Alchemer to collect feedback from systems at refineries across Louisiana and Texas and reduced their Total Recordable Incident

Case Studies

Pilot Flying J Customer Story

The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers In order to connect with their

Case Studies

Product Madness

The VIP Support Manager at Product Madness used to deal with an unwieldy Net Promoter® Score NPS® program that made anything more than a quarterly NPS survey impossible With Alchemer

Case Studies

Professional Development and Research Institute on Blindness

Alchemer provided the accessibility PDRIB needed but could not find anywhere else that allows both visually impaired researchers and respondents to interact with the platform quickly and easily Alchemer s

Case Studies

Researchscape

In 2022 Researchscape International grew by 31 percent and faced the conundrum of how to do more without hiring We leaned into automating more of our own processes explains Jeffrey

Case Studies

Researchscape International (SaaS)

Using Alchemer Researchscape developed a successful customer relationship campaign that is still going strong today and one that has resulted in substantial gains in Net Promoter Score NPS and other

Case Studies

RetailMeNot

RetailMeNot one of the US s largest coupon and savings sites has been an Alchemer Mobile formerly Apptentive customer since 2015 After using the full suite of Alchemer Mobile products

Webinars

The Alchemer Approach to Customer-Centricity

Customer centric businesses are more profitable but how does a business implement customer centricity How do you truly put the customer at the heart of every business decision Alchemer thought

Webinars

The State of Mobile Consumer Engagement 2023

Join Robi Ganguly Alchemer Mobile s GM and Founder for a LIVE webinar on 2023 mobile app trends and performance benchmarks for mobile teams

E-Guides

Transform Your Business with Alchemer (The Feedback Challenge)

Today every organization collects feedback data but very few act on it Alchemer takes data out of dashboards and puts it into the hands of people who take action

Case Studies

WeatherBug Customer Story

Over 12 million people rely on WeatherBug for accurate weather reporting to help plan their day At this scale achieving a consistently excellent mobile experience is no small feat WeatherBug

Webinars

Your Mobile Feedback Funnel is Broken — and What to Do to Fix it

This is a webinar replay recorded when Alchemer Mobile was known as Apptentive We will not be taking live questions Please submit queries to Marketing Alchemer com Your mobile feedback