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Category: Integrated Feedback

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Four people are walking or jogging outdoors on a paved path, dressed in activewear. The photo is taken from above, showing the group moving forward in sunlight—just like gathering retail customer feedback helps move a business ahead.
Blog
  • Customer Feedback, CX, Integrated Feedback

How retail brands turn disconnected feedback into action

Walk into any store, scroll through an app, or browse a brand’s Instagram, and you’ll...

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Blog
  • Alchemer Survey, Integrated Feedback

What makes Alchemer so easy to use? 

As a company that helps other brands understand, analyze, and act on customer feedback, we...

A group of people sitting around a table, each holding and looking at a smartphone. The phones are in various positions, and the table surface is wooden. The hands belong to different individuals, showing a diverse range of skin tones.
Blog
  • Alchemer Mobile, Brand Experience, Customer Experience, Customer Feedback, Integrated Feedback, Loyalty & Retention, Mobile Apps, Mobile Marketing, Solutions, Staying Connected

The Power of Mobile Applications: Elevating Business Success Through E-commerce and Customer Engagement 

Does your business not have a mobile application?  Many businesses find mobile apps an essential...

Close-up of three interlocking gears in pink, white, and yellow, held by peoples hands against a blurred background. Overlaid on the image is a digital pop-up message discussing a user named Edgar Beni with positive feedback and options to manage responses.
Blog
  • Company News, Integrated Feedback, Product Enhancements, Product News

Product Announcement: Microsoft Teams Integration Speeds Up Collaboration and Taking Action on Feedback

New Integration Simplifies Responding to Feedback and Collaborating on Survey Design By Vanessa Bagnato, Director...

A digital art composition featuring a laptop, smartphone, and tablet displaying various graphs and data on a wooden surface. Abstract light trails and patterns of blue and yellow weave through the image, creating a sense of motion and connectivity.
Blog
  • Customer Feedback, Customer Story, Customer-Centricity, Integrated Feedback, Voice of the Customer

A Feedback Platform for Every Department in the Enterprise

Malwarebytes update: International cybersecurity firm fully switches from SurveyMonkey In early 2022, Malwarebytes had started...

A businesswoman holding a tablet is overlaid with graphs, numbers, and city buildings, symbolizing data analysis, finance, and modern technology in a corporate environment.
Blog
  • Integrated Feedback, Solutions

The Activated NPS Solution Drives Higher Customer Satisfaction

By Vanessa Bagnato, Director of Solutions Marketing Customer-focused organizations often measure their success by their...

A double-exposure image of a city skyline with a silhouette of a person raising their arms and holding a shopping bag, symbolizing celebration, urban shopping, and Closing the Loop with Customers.
Blog
  • Customer Feedback, Integrated Feedback

Closing the Customer Feedback Loop Done Right

A Guest Blog by Ashley Halsey Many companies ask for customers’ feedback, and they’ll spend...

A digital collage showing white gears and arrows overlaid on a blurred image of people working at a desk with laptops and papers, representing teamwork, technology, workflow processes, and taking feedback into action.
Blog
  • Customer Feedback, Integrated Feedback

Putting Feedback Into Action

When you look at the customer-service revolution, putting the changes into perspective lets you see...

Hands typing on a laptop keyboard with digital icons of faces, stars, and checkboxes floating above, symbolizing online reviews or customer satisfaction feedback.
Blog
  • Company News, Integrated Feedback

Our Direction Forward

September 25, 2019 This past weekend, Alchemer launched its new website. We might not normally...

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