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Category: Customer Story

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Image featuring the text The Big Bank Theory 2024 Winner in orange, with Alkami in white as the winner for Best Banking App, all set against a dark purple background.
Blog
  • Customer Story

Alchemer customer, Alkami, recognized as Best Banking App in 2024 

In the world of digital banking, creating an app that truly resonates with users is...

A digital art composition featuring a laptop, smartphone, and tablet displaying various graphs and data on a wooden surface. Abstract light trails and patterns of blue and yellow weave through the image, creating a sense of motion and connectivity.
Blog
  • Customer Feedback, Customer Story, Customer-Centricity, Integrated Feedback, Voice of the Customer

A Feedback Platform for Every Department in the Enterprise

Malwarebytes update: International cybersecurity firm fully switches from SurveyMonkey In early 2022, Malwarebytes had started...

Two men stand conversing at the Forrester conference. One gestures animatedly, while the other stands calmly with hands at his sides. A presentation slide on Amdocs is visible in the background. Both wear glasses and badges. The speaker is Tzachi Ben-Sasson.
Blog
  • Customer Story, Customer-Centricity, Voice of the Customer

Forrester Praises Amdocs’ VoC Program as Designed To Strengthen Client Relationships

Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs, spoke to Forrester VP...
A group of six people sits around a table in an office, engaged in discussion. One person stands, gesturing towards documents spread out on the table. Bookshelves fill the background, and two laptops are open. Everyone appears focused and engaged.
Blog
  • Customer Story, Flexibility, Survey Tips

Are you getting the most value from Alchemer?

We talk to our customers all the time about how they’re using Alchemer. And, for...
A person sitting behind a laptop with floating digital review icons. The icons display user names, ratings with stars, and comments such as EXCELLENT!! The background is blurred, focusing on the feedback.
Blog
  • Customer Story

PCMag Brought Surveys In-House and Saved $30,000

PCMag.com Features Editor Eric Griffith used Alchemer to bring the iconic Reader's Choice Awards research...
Three images with heatmaps overlaying game characters. The heatmaps show varying red, yellow, green, and blue spots indicating areas of visual focus. Each image includes interface elements with the word Stylish selected.
Blog
  • Customer Story, Features, Survey Tips

Uncovering Visual Cues with Heatmaps

The best way to survey people about an image is using the heatmap question type. Using an...

A person wearing a denim jacket and beanie is shopping in a supermarket. They are pushing a cart and opening a freezer door while looking inside. Shelves of groceries are visible in the background with another shopper nearby.
Blog
  • Customer Story, Market Research

Running Against Census in Food Retailing

Getting to the truth by focusing on actual buyers  By Anne-Marie Roerink, Founder of 210 Analytics  One industry...

A person pushes a shopping cart down an aisle in a grocery store, with shelves stocked with various food items visible in the background.
Blog
  • Customer Story, Market Research, Panels

Gaining an Insight Edge with Alchemer Panels and SPSS

How 210 Analytics keeps the Food Industry in front of shopping trends  The U.S. food retail...

Four colleagues stand together in an office, holding coffee cups and chatting. They appear relaxed and engaged, with large windows and soft sunlight in the background.
Blog
  • Customer Story, Panels

Using Survey Audiences, Author Peter Gibb Tested His Latest Theory

Peter Gibb is a consultant, teacher, and author of two books – Count on Spot, and King...

Modern cinema lobby with bright lights, digital displays, and a large Batman v Superman banner overhead, featuring Superman and Batman facing each other and a red combined bat and Superman logo in the center.
Blog
  • Customer Story

Keeping Employees Connected in an Uncertain World with Feedback

By Tor Stenbakken, Director, Organizational Development at Four Winds Interactive COVID-19. Social distancing. Flattening the...

A person using a mobile phone is shown in silhouette against a digital network background, with the Firefox browser logo prominently displayed in the foreground.
Blog
  • Customer Story

Private: Mozilla Produces Immediately Actionable Feedback by Injecting the Voice of the Customer Throughout the Organization

Download the Mozilla Case Study “Getting surveys up and running fast, and then sharing the...

A man in a suit and glasses looks upward, overlaid with digital, blue-toned cityscape and technology graphics, blending themes of business, innovation, and technology.
Blog
  • Customer Story, Staying Connected

Alchemer Panels Help Coronavirus Research Find New Audiences

By Bret Kershner, Panel Program Manager, Alchemer When the market researchers at Sahler Research wanted...

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