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A person in a light purple shirt and black tie is holding a smartphone. Above them, a row of five blue stars is opposite an Apple logo, while four and a half dark stars are opposite an Android logo, suggesting a rating comparison.
  • Alchemer Mobile, Ratings & Reviews
App Ratings and Reviews: 2021 Benchmarks
  • 4 min
A man stands at the front of a modern classroom, pointing at a flip chart, while several people sit at desks with computers, listening and taking notes. Digital graphics overlay the image, suggesting a technology theme.
  • Integrated Learning
Alchemer University Unveils Managing Responses Courses
  • 2 min
Red anniversary logo featuring 10 with a heart symbol inside the zero. 2011 to the left and 2021 to the right. Year Anniversary is written below, with Apptentive and a small heart logo beneath that.
  • Alchemer Mobile, Company News
One Billion Voices – Our First Decade of Delivering Customer Love
Person wearing a hoodie and mask sits in an empty airport terminal, looking at their phone. Empty chairs have signs indicating social distancing guidelines. Large windows show a blurred airport runway in the background.
  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, NPS & CSAT, Ratings & Reviews
2021 Engagement Benchmarks for Travel Apps
  • 6 min
A person wearing a white shirt uses a smartphone. They are also wearing a smartwatch on their left wrist. The focus is on their hands and the device they are holding.
  • Alchemer Mobile, Loyalty & Retention, Mobile Marketing, Product Management
2021 App Retention Benchmarks
Modern Alchemer foyer office with a textured white wall showcasing Alchemer in orange letters, three sleek black pendant lights, and a glass door labeled Platinum. Reflections and outdoor scenery are visible through the glass.
  • Customer-Centricity, Employee-Centricity, Vlog
Where the Magic Happens
Advertisement for a webinar titled The State of Mobile Consumer Engagement 2021 with Christy Culp, Chief Customer Officer at Apptentive. Includes a Watch Now button and a picture of Christy Culp with a blue background and chat bubble design.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Digital Transformation, Loyalty & Retention, Mobile Marketing, NPS & CSAT, Product Management, Product Roadmap, Ratings & Reviews, Targeting & Remarketing
Watch: The State of Mobile Consumer Engagement 2021 Webinar
Digital
  • Employee-Centricity, Survey Tips
Employee Engagement – How to Field Anonymous Surveys by Department
A person uses a laptop and holds a cup of coffee, with a background of blue and yellow education and science-themed doodles, including books, graphs, a graduation cap, and an atom inside a human head outline.
  • Education, Flexibility
Why You Need Flexibility and Power in Education
  • 6 min
Image of a graphic titled 2021 Mobile App Engagement Benchmark Report from Apptentive. It mentions data from one billion app installs, covering 10 app categories and 20 subcategories. The background features geometric blue and teal patterns.
  • Alchemer Mobile, Brand & Reputation Management, Customer Acquisition, Customer Emotion & Sentiment, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management, Product Roadmap, Ratings & Reviews
2021 Mobile App Engagement Benchmark Report
  • 4 min
Five people sit on couches around a coffee table, discussing documents and working together. An open laptop and a digital network graphic emphasize employee centricity in this collaborative, tech-driven environment.
  • Customer-Centricity, Employee-Centricity
How Employee-Centricity is the Foundation of a Customer-Centric Organization
  • 5 min
Silhouettes of business people interacting and shaking hands, overlaid with city skyscrapers at sunset and digital network icons, symbolizing global business and technology connections.
  • Customer Feedback, Customer-Centricity, Webinars
What to Expect in Customer Experience
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