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Case Studies

Petroleum and Energy

One of the larger petroleum and energy companies in the USA used Alchemer to collect feedback from systems at refineries across Louisiana and Texas and reduced their Total Recordable Incident

Case Studies

Pilot Flying J Customer Story

The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers. In order to connect with their

Case Studies

Product Madness

The VIP Support Manager at Product Madness used to deal with an unwieldy Net Promoter® Score (NPS®) program that made anything more than a quarterly NPS survey impossible. “With Alchemer,

Case Studies

Professional Development and Research Institute on Blindness

Alchemer provided the accessibility PDRIB needed but could not find anywhere else that allows both visually impaired researchers and respondents to interact with the platform quickly and easily. Alchemer’s accessibility

Case Studies

Researchscape

In 2022 Researchscape International grew by 31 percent and faced the conundrum of how to do more without hiring. “We leaned into automating more of our own processes,” explains Jeffrey

Case Studies

Researchscape International (SaaS)

Using Alchemer, Researchscape developed a successful customer relationship campaign that is still going strong today – and one that has resulted in substantial gains in Net Promoter Score (NPS) and

Case Studies

RetailMeNot

RetailMeNot, one of the US’s largest coupon and savings sites, has been an Alchemer Mobile (formerly Apptentive) customer since 2015. After using the full suite of Alchemer Mobile products in

Webinars

The Alchemer Approach to Customer-Centricity

Customer-centric businesses are more profitable, but how does a business implement customer-centricity? How do you truly put the customer at the heart of every business decision? Alchemer thought leaders Jeannie Zaemes,

Webinars

The State of Mobile Consumer Engagement 2023

Join Robi Ganguly, Alchemer Mobile’s GM and Founder, for a LIVE webinar on 2023 mobile app trends and performance benchmarks for mobile teams.

E-Guides

Transform Your Business with Alchemer (The Feedback Challenge)

Today, every organization collects feedback data — but very few act on it. Alchemer takes data out of dashboards and puts it into the hands of people who take action.

Case Studies

WeatherBug Customer Story

Over 12 million people rely on WeatherBug for accurate weather reporting to help plan their day. At this scale, achieving a consistently excellent mobile experience is no small feat. WeatherBug

Webinars

Your Mobile Feedback Funnel is Broken — and What to Do to Fix it

*This is a webinar replay, recorded when Alchemer Mobile was known as Apptentive. We will not be taking live questions. Please submit queries to Marketing@Alchemer.com. Your mobile feedback funnel is broken.

Case Studies

Zillow Customer Story

Learn more about how Principal Program Manager, Jessica Sheibach, used Alchemer Mobile (formerly Apptentive) to proactively gather customer feedback within their mobile experience and use that data to inform business