One of the larger petroleum and energy companies in the USA used Alchemer to collect feedback from systems at refineries across Louisiana and Texas and reduced their Total Recordable Incident
Alkami, a leading cloud-based digital banking solutions provider for financial institutions in the U.S., implements Alchemer Mobile’s solution in the mobile apps of hundreds of clients like Advantis Credit Union
The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers. In order to connect with their
Over 12 million people rely on WeatherBug for accurate weather reporting to help plan their day. At this scale, achieving a consistently excellent mobile experience is no small feat. WeatherBug
Acting on mobile customer sentiment data powered by Apptentive Fan Signals®, the FanDuel team was able to optimize one of their most important marketing programs to yield a robust 20%
With Alchemer Mobile (formerly Apptentive), the Dunkin’ team is able to quickly create meaningful product changes, deploy important communication to customers, and consistently keep a pulse on customer sentiment.
Learn more about how Principal Program Manager, Jessica Sheibach, used Alchemer Mobile (formerly Apptentive) to proactively gather customer feedback within their mobile experience and use that data to inform business
International cybersecurity company, Malwarebytes, needed a robust, but stable customer feedback platform that could be used across departments, and SurveyMonkey wasn’t cutting it.
Today, every organization collects feedback data — but very few act on it. Alchemer takes data out of dashboards and puts it into the hands of people who take action.
The 2023 Mobile Customer Engagement Benchmark Report was created for companies seeking to understand how their customer feedback and engagement metrics stack up against their marketplace.
Customer-centric businesses are more profitable, but how does a business implement customer-centricity? How do you truly put the customer at the heart of every business decision? Alchemer thought leaders PR
Customers interacting with mobile channels respond more, churn less, and provide valuable leading indicators of shifting sentiment. But our analysis isn't limited to defining the current state of mobile engagement.
Just some of our customers who are transforming their businesses with Alchemer
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