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  • Customer Experience, Customer Feedback, Voice of the Customer
Leveraging Voice of Customer Data: Turning Objections into Sales Opportunities
  • Customer Story
Alchemer customer, Alkami, recognized as Best Banking App in 2024 
  • Alchemer Survey, Survey Tips
Survey smarter: four ways to improve your survey strategy
  • Company News, Press Release
Alchemer names Martin Mrugal as CEO
  • Customer Experience, Customer Feedback, Sentiment analysis, Text analytics
The support team’s guide to customer obsession
  • Customer Experience, Customer Feedback
The marketer’s guide to customer obsession 
  • Alchemer Survey, Integrated Feedback
What makes Alchemer so easy to use? 
Photo of 2 product managers collaborating on customer feedback
  • Customer Feedback, Product Feedback, Product Management
The product manager’s guide to customer obsession
  • Customer Churn, customer experience (CX) metrics, Customer Satisfaction (CSAT) , Net Promoter Score (NPS)
The key customer experience metrics to gauge CX success 
  • Customer Experience
A Step-by-Guide to Building a Strong CX Program in the Financial Services Industry 
  • Voice of the Customer
What is the Voice of the Customer and why is VoC so important?
6 CX Challenges and How to Overcome Them Blog - Person on computer
  • Customer Experience, Customer Feedback
6 CX Challenges and How to Overcome Them
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