Resource Library: Case Studies

A young woman with blonde hair, wearing a black crop top, denim shorts, sneakers, and a plaid shirt tied around her waist, stands outside against a green wooden fence, reading a credit union case study on her phone.
Discover how a credit union turned insights into action, growing digital banking users by 20% and cutting call center calls by 10% with Alchemer.
A man and a woman in business attire sit at a desk with a laptop and documents, discussing employee feedback. Two other people stand nearby, holding papers, with large windows providing natural light in the background.
Paychex needed a scalable, efficient system to evaluate training success and employee satisfaction and a way to present the data to senior management. By switching from traditional methods to Alchemer’s
Five people are seated around a wooden table with laptops. They appear to be collaborating or working individually. The room has wooden walls and a window letting in natural light. A plant and some water bottles are on the table.
TechSoup relies on Alchemer to distribute eligibility surveys to one million nonprofit organizations across the U.S. and internationally.
National Commercial Bank Jamaica Limited (NCB) is redefining customer engagement by revolutionizing its mobile banking experience. By integrating Alchemer across teams, NCB has elevated customer interactions, streamlined communication, and accelerated
A group of graduates in caps and gowns stand on stage. One is receiving a diploma from a woman, while a man in a jacket applauds. Other graduates are smiling and clapping, with a purple and white backdrop behind them.
Facing challenges in analyzing open-text alumni survey feedback, Washburn & McGoldrick adopted Alchemer Pulse. This transformed their feedback process, reducing data analysis time by more than 50% and providing deeper,
A smartphone capturing a photo of a dish with greens, meat, and nuts. Overlaid text reads WIN MEALS FOR A YEAR with a bright button below saying ENTER NOW.
Alchemer helps PCH collect and connect their data, enabling PCH to develop a robust system for managing zero and first-party data while maintaining user trust through transparency and meaningful value
Elderly woman with white hair wearing light green blouse laughing while holding hands with caregiver on outdoor bench, surrounded by greenery
Vital Research leveraged Alchemer's flexible survey platform and automation capabilities to transform and scale their data collection efforts for Minnesota's statewide Assisted Living Report Card giving residents and their families
A man and a woman sitting in a car, both fastening their seatbelts. The man wears glasses and a brown jacket, while the woman wears a colorful jacket. They appear focused on buckling up for safety. The car is parked, and other vehicles are visible outside.
A top market research company, serving the automotive industry, conducts the largest automotive research study in the world. They leverage Alchemer to collect, analyze, and deliver immediate insights to clients
A group of people, including two adults and two children, walk together in a park. They are smiling on a sunny day. The logo of the Salem Neighborhood Associations is on a laptop screen with the text: Your voice. Your neighborhood. Your community.
The growing city of Salem provides services to over 179,000 residents. As the community expands, there is higher demand for efficient, cost-effective municipal operations and public engagement. Learn more about
A laptop screen displays an image of a persons hand feeling Braille text on a surface. The background shows a digital overlay of geometric shapes and circuit-like lines.
Because the Institute surveys people who are visually impaired, researcher Mary Ann Mendez needed a feedback platform that could work for the researchers and the respondents who were blind. Alchemer

Just some of our customers who are transforming their businesses with Alchemer

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Alaska Airlines Logo - An Alchemer Customer
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ebay logo - An Alchemer Customer
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