Today’s shoppers expect more than great products; they expect responsive, personalized experiences at every touchpoint. Whether they’re browsing an online catalog, scanning QR codes in-store, or interacting with your customer
Whether you're powering a real-time multiplayer game, rolling out the next technology breakthrough, or fine-tuning your digital offerings, one thing stays the same: your users are giving you feedback every
Whether it’s a guest raving about the rooftop bar, flagging a room service delay, or leaving a lukewarm review about last night’s risotto, every piece of feedback is a chance
Join Alchemer’s CMO Bo Bandy and CFO Jove Oakley for a candid conversation on how to connect customer experience (CX) investments to real financial outcomes by partnering with your finance
Join Alchemer’s CMO, Bo Bandy, for a powerful conversation with Company Sage’s CEO and Founder, Andrew Pierce, and COO, Jeff Cummings, as they pull back the curtain on how they’ve
NPS is simple to understand and almost universal. But, is this metric valuable to the business? Alchemer CMO Bo Bandy hosts Ryan Tamminga, SVP of Product and Services for an
It’s no secret, the value of a great customer experience is well known and appreciated. Making customers happy is clearly good for business. This has been proven by a multitude
For software and technology companies, customer feedback isn’t confined to a single channel. It’s a constant data stream flowing through surveys, reviews, in-product interactions, and across your website.
Today’s consumers expect lightning-fast responses, personalized experiences, and tangible proof that their feedback matters. Organizations that can’t meet these demands risk falling behind their competitors that can.
In this guide, we’ll give you the information and insights necessary to evolve beyond standard NPS surveys and embrace AI-powered analytics. As a market researcher, gathering accurate, high-quality data is
Training Specialist Mike Cronley walks through several common pitfalls when it comes to structuring an NPS survey, then shows how to solve for these same challenges. Learn how to structure
Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback: What to do with it, how to route it to teams who
Today, every organization collects feedback data — but very few act on it. Alchemer takes data out of dashboards and puts it into the hands of people who take action.
Just some of our customers who are transforming their businesses with Alchemer
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