Resource Library

A man and a woman in business attire are sitting side by side, smiling and looking forward. The man is wearing glasses, and the woman has curly hair. Both appear to be in a professional setting.
Today, every organization collects feedback data — but very few act on it. Alchemer takes data out of dashboards and puts it into the hands of people who take action.
A woman with long brown hair is focused on a computer screen in a bright office. Text on the screen reads, Customer success stories: Customer Experience Amplified. Two headshots with names and titles are on the right.
Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback: What to do with it, how to route it to teams who
A woman with long brown hair is focused on a computer screen in a bright office. Text on the screen reads, Customer success stories: Customer Experience Amplified. Two headshots with names and titles are on the right.
Training Specialist Mike Cronley walks through several common pitfalls when it comes to structuring an NPS survey, then shows how to solve for these same challenges. Learn how to structure
A computer screen displaying various online casino games, including slots and card games, against a backdrop of gold coins. Multiple devices show colorful game graphics and vibrant themes associated with Las Vegas.
The VIP Support Manager at Product Madness used to deal with an unwieldy Net Promoter® Score (NPS®) program that made anything more than a quarterly NPS survey impossible. “With Alchemer,
A laptop screen displays a colorful flowchart with labeled nodes connected by lines. Computer code is visible in the background, suggesting programming or data visualization.
Using Alchemer, Researchscape developed a successful customer relationship campaign that is still going strong today – and one that has resulted in substantial gains in Net Promoter Score (NPS) and

Just some of our customers who are transforming their businesses with Alchemer

CNN logo - an Alchemer Survey Software Customer
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Alaska Airlines Logo - An Alchemer Customer
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ebay logo - An Alchemer Customer
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