Resource Library

A group of graduates in caps and gowns stand on stage. One is receiving a diploma from a woman, while a man in a jacket applauds. Other graduates are smiling and clapping, with a purple and white backdrop behind them.
Facing challenges in analyzing open-text alumni survey feedback, Washburn & McGoldrick adopted Alchemer Pulse. This transformed their feedback process, reducing data analysis time by more than 50% and providing deeper,
Two open business guides are displayed on a transparent background. The cover of the guide reads "Customer-Obsessed CX Program". The other is the inside of this guide. Both guides contain text and graphs inside.
Ready to scale your CX program? This guide is your secret weapon for leveling up and outpacing competitors.
Two open business guides are displayed on a transparent background. The cover of the guide reads "Transforming your CX Strategy with Open Text Analysis". The other is the inside of this guide. Both guides contain text and graphs inside.
In this guide, we’ll give you the information and insights necessary to evolve beyond standard NPS surveys and embrace AI-powered analytics. As a market researcher, gathering accurate, high-quality data is
Two open business guides are displayed on a transparent background. The cover of one guide reads Proving the Value of Your CX Program. Both guides contain text and graphs inside.
We know CX teams play a crucial role in boosting customer value and driving revenue, so we’re providing actionable tips and strategies to help you measure CX effectively and clearly
A man and a woman sitting in a car, both fastening their seatbelts. The man wears glasses and a brown jacket, while the woman wears a colorful jacket. They appear focused on buckling up for safety. The car is parked, and other vehicles are visible outside.
A top market research company, serving the automotive industry, conducts the largest automotive research study in the world. They leverage Alchemer to collect, analyze, and deliver immediate insights to clients
An Alchemer Web flyer highlighting platform features like targeted feedback and website optimization. It includes logos of associated brands such as JetBlue, eBay, and FedEx, and offers a call to action for improving digital experiences.
Using Alchemer Web, product managers, marketers, and website owners can identify the features customers want, understand what is not working, and increase adoption and conversions – all without disrupting their
A person in a checkered shirt is typing on a laptop displaying charts and graphs. The laptop is on a wooden desk with books and office supplies nearby.
RetailMeNot, one of the US’s largest coupon and savings sites, has been an Alchemer Mobile (formerly Apptentive) customer since 2015. After using the full suite of Alchemer Mobile products in

Just some of our customers who are transforming their businesses with Alchemer

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Alaska Airlines Logo - An Alchemer Customer
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ebay logo - An Alchemer Customer
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