With Alchemer Mobile (formerly Apptentive), the Dunkin’ team is able to quickly create meaningful product changes, deploy important communication to customers, and consistently keep a pulse on customer sentiment.
Learn more about how Principal Program Manager, Jessica Sheibach, used Alchemer Mobile (formerly Apptentive) to proactively gather customer feedback within their mobile experience and use that data to inform business
International cybersecurity company, Malwarebytes, needed a robust, but stable customer feedback platform that could be used across departments, and SurveyMonkey wasn’t cutting it.
Today, every organization collects feedback data — but very few act on it. Alchemer takes data out of dashboards and puts it into the hands of people who take action.
The 2023 Mobile Customer Engagement Benchmark Report was created for companies seeking to understand how their customer feedback and engagement metrics stack up against their marketplace.
Customer-centric businesses are more profitable, but how does a business implement customer-centricity? How do you truly put the customer at the heart of every business decision? Alchemer thought leaders PR
Customers interacting with mobile channels respond more, churn less, and provide valuable leading indicators of shifting sentiment. But our analysis isn't limited to defining the current state of mobile engagement.
Just some of our customers who are transforming their businesses with Alchemer
Get your monthly dose of Alchemer insights!
Each month, we’ll bring you expert tips, valuable resources, and fresh ideas to help you turn insights into action and drive your organization forward.
