- Customer-Centricity, Employee-Centricity, Uncategorized
Five Ways to Fight the Great Regret
by Heather Rollins, Alchemer’s VP of HR Attracting and retaining employees is difficult; here are...
- Customer Feedback, Customer-Centricity, Employee-Centricity, Voice of the Customer
The Top Four Reasons Why Customer Experiences are Suffering
According to the Salesforce State of Marketing report, 33% of customers will walk away from...
- Employee Assessments, Employee-Centricity, Solutions, Webinars
Returning to the Office Creates New Concerns for HR
Recently, Alchemer hosted a webinar with HR.com to talk about the challenges of returning to...
- Employee-Centricity, Flexibility
Lessons We’ve Learned While Returning to Work
As Colorado and the Greater Denver area relaxes Covid restrictions, we've reopened the Alchemer office....
- Employee-Centricity
Tips and Tricks for Returning to Work
You can use Alchemer to smooth out your company’s return to work and the office....
- Customer-Centricity, Employee-Centricity, Vlog
Where the Magic Happens
Alchemer Digital Learning Content Manager, Alli Milne discusses the intersection of employee and customer centricity,...
- Employee-Centricity, Survey Tips
Employee Engagement – How to Field Anonymous Surveys by Department
by Cameron Settle When people talk about customer centricity, do you immediately think of your employees? Most companies don’t view their employees as a...
- Customer-Centricity, Employee-Centricity
How Employee-Centricity is the Foundation of a Customer-Centric Organization
Much like a customer-centric organization, an employee-centric organization puts people at the core of everything...
- Customer-Centricity, Employee-Centricity, Vlog
Behind the Scenes at Alchemer
Where the Magic Happens Alchemer Support Hero, Topper Shull lives and breathes customer centricity with...