Resource Library: Case Studies

A laptop screen displays two adjacent images from video games with heat maps overlayed. The left image shows a person with a silhouette and vibrant red heat spots. The right image depicts a shadowy figure with similar heat spots, indicating areas of focus.
Gaming companies around the globe use Alchemer for everything from market research to product development to customer satisfaction. One major gaming company used Alchemer to gather feedback on images for
A laptop screen shows three people smiling and conversing inside an office. Two wear glasses, and theyre dressed in business casual attire. The setting is well-lit, with windows in the background.
DISH Network uses Alchemer to collect feedback, automate, consolidate, and streamline several business processes. saving the company time and money. They have also integrated Alchemer with SQL and Tableau to
A silver laptop with a screen displaying an abstract digital wave pattern in blue and orange tones, adorned with small triangles. The laptop is on a plain white background.
Alchemer provided the accessibility PDRIB needed but could not find anywhere else that allows both visually impaired researchers and respondents to interact with the platform quickly and easily. Alchemer’s accessibility
A laptop screen displays a colorful flowchart with labeled nodes connected by lines. Computer code is visible in the background, suggesting programming or data visualization.
Using Alchemer, Researchscape developed a successful customer relationship campaign that is still going strong today – and one that has resulted in substantial gains in Net Promoter Score (NPS) and
A laptop screen displays a blurry image of two figures shaking hands, overlaid with a network of connected nodes. The background is abstract and futuristic, suggesting a theme of digital communication or collaboration.
One of the larger petroleum and energy companies in the USA used Alchemer to collect feedback from systems at refineries across Louisiana and Texas and reduced their Total Recordable Incident
A woman holding a smartphone is displayed on a laptop screen with a play button overlaid, indicating a video. She is wearing a white jacket, sitting outdoors with trees in the background.
Alkami, a leading cloud-based digital banking solutions provider for financial institutions in the U.S., implements Alchemer Mobile’s solution in the mobile apps of hundreds of clients like Advantis Credit Union
A laptop displaying an image of several trucks parked in a lot. The image has a warm, orange hue overlay, giving it a sunset-like effect. The trucks are partially visible, positioned in rows.
The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers. In order to connect with their
A laptop displaying a vivid image of lightning against a stormy, gradient turquoise and green sky. The screens crisp detail contrasts with the devices sleek, silver frame.
Over 12 million people rely on WeatherBug for accurate weather reporting to help plan their day. At this scale, achieving a consistently excellent mobile experience is no small feat. WeatherBug
A laptop is open, displaying an image of cheering sports fans in a stadium. The screen shows a crowd with arms raised, creating an energetic atmosphere. The image has a blue tint, highlighting the excitement of the event.
Acting on mobile customer sentiment data powered by Apptentive Fan Signals®, the FanDuel team was able to optimize one of their most important marketing programs to yield a robust 20%
A laptop screen showcases a tempting array of Dunkin Donuts in vibrant colors and delectable toppings, all overlaid with a pink gradient. A play button sits at the center, ready to unveil the mouthwatering delights of this video feast.
With Alchemer Mobile (formerly Apptentive), the Dunkin’ team is able to quickly create meaningful product changes, deploy important communication to customers, and consistently keep a pulse on customer sentiment.

Just some of our customers who are transforming their businesses with Alchemer

jetBlue Logo - An Alchemer Customer
FedEx Logo
Alaska Airlines Logo - An Alchemer Customer
Fanduel Logo
Dish Logo
Verizon Logo
ebay logo - An Alchemer Customer