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Illustration with text The Ultimate Guide for Improving Mobile Customer Experience by Apptentive. Features a hand holding a smartphone with a speech bubble, set against a background with various icons.

The Ultimate Guide for Improving Mobile Customer Experience

For many customers, their first interaction with a brand happens on a mobile device, so...

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Challenges of Product Management and How to Overcome Them

Product management is a challenging role, no matter what industry you work in. But with...

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Your guide to digital voice of the customer (VoC): templates, tools, and best practices 

Voice of the Customer (VoC) is more than just a buzzword – it’s a strategic...

A woman sits at an office desk with a computer and headphones, resting her head on her hand, looking fatigued and filled with regret. In the background, several people are working, some with headphones on.

Five Ways to Fight the Great Regret 

by Heather Rollins, Alchemer’s VP of HR Attracting and retaining employees is difficult; here are...

A digital art composition featuring a laptop, smartphone, and tablet displaying various graphs and data on a wooden surface. Abstract light trails and patterns of blue and yellow weave through the image, creating a sense of motion and connectivity.

A Feedback Platform for Every Department in the Enterprise

Malwarebytes update: International cybersecurity firm fully switches from SurveyMonkey In early 2022, Malwarebytes had started...

A group of six people sits around a table in an office, engaged in discussion. One person stands, gesturing towards documents spread out on the table. Bookshelves fill the background, and two laptops are open. Everyone appears focused and engaged.

Are you getting the most value from Alchemer?

We talk to our customers all the time about how they’re using Alchemer. And, for...
A person with curly hair sits in an airport terminal, smiling at a phone. They are wearing a green sleeveless top and black pants, with a suitcase nearby. The background shows large windows and seating, indicating a waiting area.

Travel Apps: 2022 Mobile Customer Engagement Benchmarks

The following data and information on Travel apps is from our 2022 Mobile App Customer...

Subscriptions

Feedback & Insights from Alchemer Your Channel of Choice Here’s where you can find Alchemer....

A person in a beige sweater is holding a smartphone and a white paper cup with a lid while walking outdoors. A black shoulder bag is slung across their body, and the background shows a blurred urban setting with trees and a sidewalk.

Why Does Product Engagement Matter?

Product engagement is a critical factor when it comes to driving revenue, retention, and adoption...

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Onboarding with Alchemer

While many enterprise solutions offer professional services for implementation and training on how to use...
A man with glasses and a beard is sitting at a desk in an open office space, looking at his smartphone. He is wearing a red and gray striped sweater. Other people are working in the background.

Best Practices for In-app Messages

The opportunity to connect with customers has never been greater than when you’re in their...

Two people in business attire sit at an outdoor table. One person gestures toward a laptop displaying charts and graphs while the other listens attentively. A smartphone and tablet are also on the table. Trees are visible in the background.

What is a Longitudinal Study?

Survey projects can fall into one of two main categories: longitudinal and cross-sectional. Each one...

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Product Feedback: Why It Matters & 7 Steps to Success

In today’s competitive landscape, where customers have countless options at their fingertips, listening to and...

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Three Ways to Make Your Exports Easier to Read

Exporting the data you collect in Alchemer to a CSV or Excel format can create...
Advertisement for a webinar titled The State of Mobile Consumer Engagement 2021 with Christy Culp, Chief Customer Officer at Apptentive. Includes a Watch Now button and a picture of Christy Culp with a blue background and chat bubble design.

Watch: The State of Mobile Consumer Engagement 2021 Webinar

Alchemer Mobile (formerly Apptentive)’s annual Mobile App Engagement Report serves as a baseline to help...

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Fun with Filling Audience Panels

Filling audience panel quotas isn’t always easy. In those cases, the Alchemer Panel Services team...
A close-up of a persons hand interacting with a tablet screen displaying a list of mobile apps. The apps have colorful icons, prices, and ratings, with a finger hovering over one app button.

30 Steps to Mobile App Launch

Unfortunately, “If you build it, they will come” does not hold true when it comes...

Illustration of five hands holding smartphones. Each screen displays a unique image: a globe, magnifying glass with a graph, blank screen, gears, and a lightbulb. The background is blue, and the hands display diverse skin tones with colorful sleeves.

6 Essential Mobile App Marketing Metrics

Almost everything in our digital world was questioned, if not flipped upside down, this past...

Ready to win more deals with larger price tags? It’s time to personalize your sales motion process.

The SurveyGizmo Sales Motion Optimizer Solution puts the customer at the heart of the sales...
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