Alchemer for Healthcare
With Alchemer medical survey software, better feedback drives better outcomes
– for patients, employees, and stakeholders alike.
A Holistic Approach to Healthcare
From patient satisfaction to employee experience to brand and market intelligence, Alchemer includes everything you need to turn feedback into actionable insights across your organization. Here’s what we provide healthcare professionals:
Holistic Data Collection
- Collect the right healthcare survey data at the right time by asking the right questions with over 40 question types from which to choose.
- Customize surveys, reports, and the in-app experience to match your brand guidelines, including colors, fonts, and logos.
- Ensure all patient, employee, and brand survey data is always protected with our extensive security measures and privacy protocols.
- Get started quickly with preloaded, customizable survey and InsightCanvas templates, built specifically for healthcare organizations like yours.
* Neither Alchemer, nor the Alchemer platform are HIPAA-compliant. However, the Alchemer platform is designed to allow customers to create HIPAA-compliant surveys.
Patient Experience Surveys
- Receiving Care
- Care Follow up
- Between Visits
Engage with patients through their journey to understand their perspectives, needs, and expectations
- Collect critical patient feedback data that can inform improvements in appointment scheduling, patient check-in, and other processes
- Analyze patient rating scores for doctors, nurses, or other providers on anything from timeliness to bedside manner.
- Gather and aggregate patient experience data and filter results by individual patients or patient population segments to identify patterns.
- Build HIPAA-compliant surveys that you can integrate into the systems you already use.
Employee Experience Surveys
- Recruiting/ Acquistion/Selection
- Onboarding/ New Hire/Training
- Ongoing Learning & Development
- Culture & Inclusion
Attract and retain top talent by measuring employee satisfaction and enhancing every stage of the employee lifecycle
- Gain actionable insights about what makes employees happy, motivated, and fulfilled in order to craft an alluring and mutually beneficial workforce culture.
- Increase employee surveys and gather decision-making data in times of change to ensure a consistently excellent employee experience.
- Distribute pulse retention rates by using data insights to align the experience with their expectations.