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Webinars

15-Minute Webinars: Three Surprising Uses for Survey Software

Join Alchemer thought leaders for the first in a new series of webinars — 15 minute webinars: Three Surprising Uses for Survey Software. Learn from the Alchemer onboarding team the answers

Case Studies

210 Analytics

210 Analytics uses Alchemer to learn about the behaviors, motivators, and more for consumers of the food retail industry and more. As serious market researchers, 210 Analytics reaches out to

Webinars

3 Ways Market Researchers Can Become More Agile

Join host Jeannie Zaemes, Senior Director of Growth Marketing at Alchemer, when she welcomes Ryan Tamminga, SVP of Product and Services at Alchemer, to discuss ways in which market researchers

Webinars

A First-Timer’s Guide to Panels

Panels are a group of select audience members who take your survey. But how do you order a panel? And what kind of data will a panel return? Alchemer's Wendy Wyss

Webinars

A History of Survey Disasters

Join our new webinar entitled, "A History of Survey Disasters" to learn why surveys go wrong and how to make them right. Alchemer support and digital content leaders come together to

Webinars

Acquisition, Adoption, and Retention of Mobile App Customers

Need to acquire new app downloads? Or do you need those app customers to use the app more? This short webinar shares tips for acquiring, engaging, and retaining mobile app customers.

Datasheets

Alchemer Mobile puts product managers, marketing, UX researchers, and customer experience professionals in control of when and how they gather actionable feedback to improve customer acquisition, adoption, and retention.

Webinars

Alchemer Mobile Presents: 2023 Mobile Customer Engagement Benchmark Report

Ready to see how your app stacks up against the market and your industry in particular? Join host Jeannie Zaemes, Director of Growth Marketing, for the 2023 Mobile Customer Engagement Benchmark

Webinars

Alchemer Product Office Hours – Cross-Survey Reporting

In October, Alchemer released enhancements to Standard Reports so that you can combine reports from multiple surveys into a single report, allowing you to visualize questions from different reports together.

Datasheets

Alchemer Survey Datasheet

Whether you need surveys for customer experience, marketing, market research, product management, employee experience, or operations you’ll find the features you need in Alchemer Survey.

Datasheets

Alchemer Web Datasheet

Using Alchemer Web, product managers, marketers, and website owners can identify the features customers want, understand what is not working, and increase adoption and conversions – all without disrupting their

Datasheets

Alchemer Workflow Datasheet

With Alchemer Workflow Initiators, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate

Case Studies

Alkami Customer Story

Alkami, a leading cloud-based digital banking solutions provider for financial institutions in the U.S., implements Alchemer Mobile’s solution in the mobile apps of hundreds of clients like Advantis Credit Union

Case Studies

Allrecipes Case Study

Allrecipes increased Five-star App Store ratings by 80% with Alchemer Mobile. Allrecipes is the number one digital food brand in the world, comprised of user-generated recipes.

Case Studies

Amdocs

Alchemer gave Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs, the flexibility to develop a VoC program that precisely fits how Amdocs conducts business. It’s definitely not

E-Guides

Becoming Customer-Centric

Becoming a customer-centric organization is the goal of more organizations today than at any time in history.

Benchmark Reports

Benchmark Report 2022

Customers interacting with mobile channels respond more, churn less, and provide valuable leading indicators of shifting sentiment. But our analysis isn't limited to defining the current state of mobile engagement.

Benchmark Reports

Benchmark Report 2023

The 2023 Mobile Customer Engagement Benchmark Report was created for companies seeking to understand how their customer feedback and engagement metrics stack up against their marketplace.

Case Studies

Better Understanding the Nonprofit World

TechSoup uses Alchemer to send eligibility surveys to up to 1,000,000 (one million) U.S. and international non-profit organizations in order to better understand their capabilities, needs and challenges.

Case Studies

CEG Worldwide

CEG Worldwide is the #1 coach for top financial advisors. Using Alchemer, Heather O’Donnell and her team created an assessment, advisor portal, and resource library that automated much of the

E-Guides

Closing the Loop

Close the Loop with Customers Free e-guide empowers you to respond to and resolve customer issues. Ready to take your CX and VoC Programs to the next level? Ready to positively impact