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Category: Press Release

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A person seated, holding a tablet displaying the 2023 Benchmark Report. The person is dressed casually in a patterned top and white pants, sitting in a relaxed posture with the focus on the tablet screen.
Blog
  • Press Release

Alchemer Releases 2023 Mobile Customer Engagement Benchmark Report

Data from more than one billion mobile app installs shows higher app ratings, reviews, and...

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Blog
  • Press Release

Alchemer Launches Alchemer Workflow – the Fastest, Easiest, Most Effective Way to Close the Feedback Loop with Customers and Employees.

First-to-market features drive deeper engagements to increase customer adoption, retention, growth, and advocacy. LOUISVILLE, Colo....

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Blog
  • Press Release

Alchemer Acquires Apptentive, Market-Leading Mobile Feedback Platform

Acquisition expands Alchemer’s ability to help brands close the loop with their customers LOUISVILLE, Colo....

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Blog
  • Company News, Press Release

KKR Invests in Alchemer

Investment to accelerate growth of leading customer experience software provider  NEW YORK and LOUISVILLE, Colo....

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Blog
  • Company News, Press Release

Alchemer Expands Best-in-Class Security Controls with AI-driven Anti-phishing Protections

Alchemer has expanded its enterprise-strength data security to include enhanced, proactive protection against phishing, providing...
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Blog
  • Press Release, Webinars

Amdocs Leverages Alchemer for its Global Voice of the Customer Program

Alchemer’s highly flexible enterprise feedback platform helps Amdocs drive actionable insights from all customers in...

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Blog
  • Company News, Press Release

Alchemer Raises Commitment to Security and Privacy, Completes SOC 2® Type 2 Examination

Global leader in survey, customer experience, and VoC technology completes rigorous audit demonstrating commitment to...

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Blog
  • Company News, Press Release

Alchemer Named to the 2021 Gartner® Magic Quadrant™ for Voice of the Customer for Second Consecutive Year

Selection based on Alchemer’s completeness of vision and ability to execute LOUISVILLE, COLORADO, December 7,...

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Blog
  • Press Release

New Study Finds the Vast Majority of CX and VoC Programs Fail to Respond to Customer Feedback

Alchemer, formerly SurveyGizmo, today announced the results of a new study conducted by Forrester Consulting...
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Blog
  • Company News, Press Release, Solutions

Alchemer Empowers Sales Teams to Deliver Customer-Centric Selling Throughout the Customer Journey

Alchemer launches the Customer Engagement for Sales, an integrated software solution that empowers sales teams...
A person sits outdoors at sunset, using a laptop, with a city skyline and the Alchemer (formerly SurveyGizmo) logo displayed in the corner.
Blog
  • Press Release

Private: Alchemer Adds Former SAP Executive to Senior Management Team

New SVP of Sales Brings Decades of Customer-Centric Expertise to Alchemer LOUISVILLE, COLORADO – Alchemer...

A person using a laptop outdoors at sunset with a city skyline in the background. The word Alchemer is displayed in white at the top left of the image.
Blog
  • Press Release

Alchemer Recognized in the First Gartner Magic Quadrant for Voice of the Customer

Alchemer has been named in the first Gartner Magic Quadrant for Voice of the Customer....
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