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Two people in business attire hold tablets, engaged in discussion. Accompanying text highlights the importance of a scalable, customer-focused CX program, emphasizing statistics: 81% of organizations and 73% of customers value CX for business growth.
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The Complete Guide to CX Transformation

This essential how-to handbook reveals the strategies and tools that today’s top CX teams use...
Webinar announcement titled An Introduction to Text Analysis with Alchemer Pulse featuring two speakers. One person is in a casual sweater and glasses, smiling, while the other is wearing a light jacket. Text includes names and titles of the speakers: Ryan Tamminga, Alchemer SVP of Product and Services, and Jasper Lipton, Alchemer Senior Product Marketing Manager
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An Introduction to Text Analysis with Alchemer Pulse

We’re thrilled to announce Alchemer Pulse: AI text analysis that instantly turns noisy text feedback...
Webinar announcement titled Overcome 6 Key CX Challenges in 2025, featuring Christie Carlson, Director of Sales and Customer Success, and Ashley Cayla, Director of Strategic Customer Success. Headshots of both are displayed
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Overcome 6 Key CX Challenges in 2025

CX and feedback professionals face a mountain of challenges coming into the new year. We...
Webinar announcement titled Rethink Your Feedback Strategy with Text Analysis, featuring Jasper Lipton, Alchemer Senior Product Marketing Manager, and Jeannie Zaemes, Alchemer Senior Director of Growth Marketing. Headshots of both are displayed
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Rethink Your Feedback Strategy with Text Analysis

Open text feedback is full of valuable insights. But the sorting, tagging, and analysis are...
An open book showing two pages. The left page displays a table of contents listing topics related to customer feedback. The right page is titled 01 Collect Feedback, discussing the importance of customer input and methods for collection.
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Elevating Customer Experience for Financial Institutions

Today’s customers are more informed and connected than ever before. They expect more than just...
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The secret behind a top market research firm’s efficiency

A top market research company, serving the automotive industry, conducts the largest automotive research study...
A group of people, including two adults and two children, walk together in a park. They are smiling on a sunny day. The logo of the Salem Neighborhood Associations is on a laptop screen with the text: Your voice. Your neighborhood. Your community.
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City of Salem, OR

The growing city of Salem provides services to over 179,000 residents. As the community expands,...
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How ESD 113 Uses Alchemer for Everything from Art Shows to Meeting State Mandates

Like many educational organizations, Educational Service District (ESD) 113 thrives on feedback. The ESD collects...
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Helping 40 Colleges of Arts and Design Collect and Analyze Institutional Data

AICAD uses Alchemer Survey to collect a range of information from its member colleges, including...
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Better Understanding the Nonprofit World

TechSoup uses Alchemer to send eligibility surveys to up to 1,000,000 (one million) U.S. and...
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How a Leading U.S. Nonprofit Uses Alchemer to Power Their Organization

Renew Partnerships chose Alchemer to help run their organization, provide the insights to drive change,...
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How Guided Discoveries Leverages Alchemer to Help More Kids Learn Hands On

Founded in 1978, Guided Discoveries is a nonprofit in Southern California that has used Alchemer...
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Forrester Case Study: Maximizing ROI for a CX Platform for B2B and B2C Success

Learn how international cybersecurity company Malwarebytes selected a CX platform and delivered the ROI they...
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RetailMeNot

RetailMeNot, one of the US’s largest coupon and savings sites, has been an Alchemer Mobile...
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Customer Success Stories: Customer Experience Amplified

Training Specialist Mike Cronley walks through several common pitfalls when it comes to structuring an...
A woman with long brown hair is focused on a computer screen in a bright office. Text on the screen reads, Customer success stories: Customer Experience Amplified. Two headshots with names and titles are on the right.
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Customer Success Stories 2: Going Beyond NPS

Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you...
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A First-Timer’s Guide to Panels

Panels are a group of select audience members who take your survey. But how do...
A video thumbnail showing three people gathered around a table in a modern office. The title reads, Panels 201: Respondents, Roles, and Costs. On the right, there are photos and names of three speakers.
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Panels 201: Respondents, Roles, and Costs

Building on our Panels 101 webinar, this webinar takes a deeper dive into the details...
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Researchscape

In 2022 Researchscape International grew by 31 percent and faced the conundrum of how to...
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CEG Worldwide

CEG Worldwide is the #1 coach for top financial advisors. Using Alchemer, Heather O’Donnell and...
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