Products and Services

More ways to collect the best feedback and integrate it into your business and systems.
Effectively reach the right audiences in the channels where they engage the most, collect actionable feedback, integrate feedback into your critical business systems, and get the additional training and services you need to be successful.

Reach your customers where they are the most engaged


When you’re conducting a lot of surveys with large groups of people, you might reach the 10,000-email per month limit. You can extend this with more emails to get the feedback you need.


Research shows that people respond to SMS texts more often and faster than email. When people don’t respond to emails, this is the best way to reach them.


Getting people’s feedback in real-time while they’re interacting with your brand is difficult, but our website intercepts give you the best chance to capture their feedback.

Video Feedback Collection:

Start seeing and hearing what people really believe with video feedback. It’s the quick and easy way to hear directly from your respondents. Plus you get human-produced transcriptions and AI-powered sentiment analysis.

Call 1-800-609-6480 or contact us
to add more ways to collect feedback.

Integrate feedback and data
into your core systems


Putting feedback at the center of your CRM solutions (e.g. Salesforce and Microsoft Dynamics) gives your customer-facing teams specific and personal feedback from your customers.


Integrating feedback into marketing applications, such as HubSpot and MailChimp, allows you to trigger surveys and operational actions based on what your customers are telling you.


Our business intelligence integrations (e.g. Tableau and Power BI) make it easy to create dashboards and present live data in visually captivating ways.

Integrate With Anything:

Our customers have leveraged our Open REST API to integrate Alchemer into hundreds of different enterprise software products without implementation or extensive customization.

Call 1-800-609-6480 or contact us
to add integrations.

Make it easy for your business
to adopt Alchemer

Microsoft Teams and Slack:

Our Microsoft Teams and Slack integrations make it easy to communicate feedback internally to the people who can take action. Choose the integration that works the way your team already works.

Private Domains:

Integrating feedback into marketing at an enterprise level, you might need multiple domains to support departments, divisions and secondary brands.

Single Sign On

If you already use an Identity Provider (IDP) to manage your logins and system access points, you can include Alchemer. We support any IDP that uses the SAML 2.0 protocol.

API Calls:

Because Alchemer is built on an open architecture, it’s easy to add custom features and integrations. If you find your integrations reaching our API call limits, you can buy additional bandwidth.

Call 1-800-609-6480 or contact us
to get the most from Alchemer

Run at Top Speed Quickly with Alchemer Services


Our full-service team is ready to help you find the audience you need in the exact proportion you need. We offer a data quality guarantee to replace any unusable data at no additional cost.

Professional Services:

We are ready to help when you don’t have the capacity or technical resources to custom-fit Alchemer to your business. We can help with custom scripting and programming to deliver exactly what you need.


Alchemer Basic Training is a live, five-hour, virtual training course that is customizable to get your team up to speed quickly through personalized training.

Onboarding Services:

We can custom-design a program to help you engage with Alchemer as fast as possible to help you achieve your mission.

Call 1-800-609-6480 or contact us
to engage the Alchemer Services Team.

Alchemer University Accelerates Learning
When and Where You Need It

Alchemer University:

You can access self-serve training through Alchemer University (inside your Alchemer portal). Click the Alchemer University link within your account to take advantage of our complimentary training.

Are you ready to make every customer voice matter?

Start a free trial