One Platform for All
Departments and Uses

The Alchemer Enterprise Feedback platform is the ideal solution for individual departments or for an entire organization. Its market-leading flexibility, ease of use, and speed to value lets users drive feedback collection, analysis, and outcomes on day one, without requiring multiple department modules or IT resources.

“Why pay for Qualtrics or settle for SurveyMonkey?”

— SCOTT L.
Head of Analytics, G2 Review

For organizations that need more tools and reporting than SurveyMonkey offers and don’t want the cost and management headaches associated with Qualtrics, Alchemer strikes the perfect balance.

So, whether you use Alchemer for customer experience, marketing, market research, product, employee experience, or operations you’ll find all the features you need in a single platform.

Alchemer is repeatedly recognized by industry analysts and review web sites for flexibility, ease of use, and speed to value. We deliver a highly secure platform powerful enough for any size organization, but easy enough for any team member to create and launch projects, no matter their business needs.

To learn how your department and organization can best leverage Alchemer, please fill out our demo request form.

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For finance and accounting questions please contact billing@alchemer.com

For technical and customer support please click here.

How do Alchemer customers use our platform?

Marketing

Understand your customers and their needs, identify brand advocates, and connect with new markets and buyers using Alchemer for Marketing.

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CX and VoC

Optimize customer acquisition, improve customer loyalty, and drive powerful business outcomes using Alchemer for Customer Experience.

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Market Research

Understand your markets and customers by targeting the right audience, using the right question types, and collecting valid insights using Alchemer for Market Research.

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Employee Experience

Stay connected to your employees, support their needs, and manage internal Human Resources processes like 30% of Alchemer customers already do.

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Product Development

Close product experience gaps, optimize product launches, and understand market needs using Alchemer for Product Development.

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Operations
and IT

Automate and streamline business processes, eliminate the need for multiple survey tools, and easily manage InfoSec requirements by standardizing on Alchemer.

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Watch this short video to learn more about the
Alchemer Enterprise Feedback Platform

Some of the companies that use Alchemer to impact their business

  • Adobe logo
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Employee NPS & Engagement

“From October 2017 to the beginning of 2019, we saw a 10x increase in our eNPS, putting us well above the national average for employee engagement,” explains Tor Stenbakken, Director of Organizational Development. “Alchemer lets us gather feedback to continually learn what our employees and customers find most relevant and valuable.

Rated the Best


Alchemer offers nearly twice as many question types as SurveyMonkey and Qualtrics. In addition, Alchemer beats SurveyMonkey and Qualtrics in Implementation (for the 15th consecutive quarter), Fastest Implementation, User Adoption, Ease of Use, and Ease of Administration. Alchemer also won Expert’s Choice, Supreme Software, and Great User Experience from FinancesOnline.

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