One Platform for All
Departments and Uses
The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees. Its market-leading flexibility, ease of use, and speed to value lets users drive feedback collection, analysis, and actions on day one, without requiring multiple department modules or IT resources.
“Why pay for Qualtrics or settle for SurveyMonkey?”
— SCOTT L.
Head of Analytics, G2 Review
For organizations that need more tools and reporting than SurveyMonkey offers and don’t want the cost and management headaches associated with Qualtrics, the Alchemer Platform strikes the perfect balance.
So, whether you use the Alchemer Platform for customer experience, marketing, market research, product development, employee experience, or operations you’ll find all the products and features you need in a single platform.
Our product offerings include:
• Alchemer Survey – collect the best feedback
• Alchemer Workflow – close the feedback loop
• Alchemer Mobile – engage your mobile customers
The Alchemer Platform is repeatedly recognized by industry analysts and review websites for flexibility, ease of use, and speed to value. We deliver a highly secure platform powerful enough for any size organization, but easy enough for any team member to create and launch projects, no matter their business needs.
To learn how your department and organization can best leverage the Alchemer Platform, please fill out our demo request form.
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For finance and accounting questions please contact billing@alchemer.com
For technical and customer support please click here.
How do Alchemer customers use our platform?
Marketing
Understand your customers and their needs, identify brand advocates, and connect with new markets and buyers using Alchemer.
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CX and VoC
Optimize customer acquisition, improve customer loyalty, and drive powerful business outcomes using Alchemer.
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Market Research
Understand your markets and customers by targeting the right audience, using the right question types, and collecting valid insights using Alchemer.
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Employee Experience
Stay connected to your employees, support their needs, and manage internal Human Resources processes like 30% of Alchemer customers already do.
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Product Development
Close product experience gaps, optimize product launches, and understand market needs using Alchemer.
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Operations
and IT
Automate and streamline business processes, eliminate the need for multiple survey tools, and easily manage InfoSec requirements by standardizing on Alchemer.
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Alchemer Platform
Some of the customers that use Alchemer to impact their business
How Malwarebytes Standardized on Alchemer Across all Departments
“Their Senior Director of Global Customer and Partner Experience was so pleased with the Alchemer Platform, that he was easily able to get buy-in from other teams including Market Research, Social Media, User Experience, Customer Service, and HR.” Read more.
Rated the Best
Alchemer Survey offers nearly twice as many question types as SurveyMonkey and Qualtrics. In addition, Alchemer Survey beats SurveyMonkey and Qualtrics in Implementation (for the 15th consecutive quarter), Fastest Implementation, User Adoption, Ease of Use, and Ease of Administration. Alchemer also won Expert’s Choice, Supreme Software, and Great User Experience from FinancesOnline.
