Resource Library

Webinar slide titled How AI and cutting-edge OTA technology are driving the future of the Cracker Barrel digital experience, featuring photos of Lauren Lovelady and Ryan Tamminga, with their titles and company logos.
First presented at Forrester CX NA 2024, Alchemer brings you the story of how AI and cutting-edge text analysis technology are driving the Cracker Barrel digital experience. Lauren Lovelady, Manager
A collage featuring a hand using a tablet stylus, a calculator on documents, and two people shaking hands, all set against a dark green grid background with an orange geometric accent.
It’s no secret, the value of a great customer experience is well known and appreciated. Making customers happy is clearly good for business. This has been proven by a multitude
Two people in business attire, including a CFO, look at a tablet, while below, another person works on a laptop with charts and documents. A black Alchemer Rune logo stands out against a dark grid background between the images.
Great customer experience (CX), once seen as a nice-to-have, is now recognized as a critical differentiator and key driver of business success.
A person in a blue outfit holding a smartphone on a cushioned surface is shown above a grid pattern. Below, three people converse around a table with laptops and a coffee cup. The Alchemer orange Rune logo is on the right.
Organizations need to adopt new customer communication methods, such as in-app and web-based feedback collection, to stay aligned with evolving customer interaction patterns.
A video call interface with four participants visible in separate grid sections. The top left window shows a man with a blurred background, the top right a woman with a plant behind her, the bottom left a woman with glasses, and the bottom right a man in plaid.
Learn how international cybersecurity company Malwarebytes selected a CX platform and delivered the ROI they needed in this short webinar. Malwarebytes needed an enterprise feedback platform that was fast, flexible,

Just some of our customers who are transforming their businesses with Alchemer

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