National Commercial Bank Jamaica Limited (NCB) is redefining customer engagement by revolutionizing its mobile banking experience. By integrating Alchemer across teams, NCB has elevated customer interactions, streamlined communication, and accelerated
Customer feedback is everywhere. Customers share their thoughts and feelings through traditional surveys, app store reviews, and mobile apps or websites.
Organizations need to adopt new customer communication methods, such as in-app and web-based feedback collection, to stay aligned with evolving customer interaction patterns.
Using Alchemer Web, product managers, marketers, and website owners can identify the features customers want, understand what is not working, and increase adoption and conversions – all without disrupting their
RetailMeNot, one of the US’s largest coupon and savings sites, has been an Alchemer Mobile (formerly Apptentive) customer since 2015. After using the full suite of Alchemer Mobile products in