Resource Library: Webinars

In a recent study, 80% of respondents said they would pay more for the brands or products they love. How do people feel about your brand? Understanding how your brand

NPS is simple to understand and almost universal. But, is this metric valuable to the business? Alchemer CMO Bo Bandy hosts Ryan Tamminga, SVP of Product and Services for an

Join Bo Bandy (CMO) and Ryan Tamminga (SVP, Product and Services) for an engaging conversation about how to supercharge your CX program.

Join Alchemer thought leaders for a NEW type of webinar series: The Business of Feedback. In our first episode, Bo Bandy (CMO) and Ryan Tamminga (SVP, Product and Services) discuss

First presented at Forrester CX NA 2024, Alchemer brings you the story of how AI and cutting-edge text analysis technology are driving the Cracker Barrel digital experience. Lauren Lovelady, Manager

Publishers Clearing House (PCH) used to be known for balloons and big checks. But now they're known as one of the most trusted data providers around. How did this happen?

We’re thrilled to announce Alchemer Pulse: AI text analysis that instantly turns noisy text feedback into signals you can act on. Here’s the problem we’re solving: Open text feedback is

Join Leslie Rich, PhD, to discuss trends like the shrinking shelf life of research, how AI is changing the profession, how text analysis can help generate insights faster than ever,

CX and feedback professionals face a mountain of challenges coming into the new year. We tackle 6 key CX challenges, giving tips and tricks to succeed where others will fail.