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FanDuel Customer Story

Acting on mobile customer sentiment data powered by Apptentive Fan Signals®, the FanDuel team was...
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Dunkin Customer Story

With Alchemer Mobile (formerly Apptentive), the Dunkin’ team is able to quickly create meaningful product...
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Transform Your Business with Alchemer

Today, every organization collects feedback data — but very few act on it. Alchemer takes...
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Becoming Customer-Centric

Becoming a customer-centric organization is the goal of more organizations today than at any time...
Cover of the 2023 Mobile Customer Engagement Benchmark Report by Alchemer. The design features a large orange letter A on a dark gray background with smaller A patterns.
Blog

Benchmark Report 2023

The 2023 Mobile Customer Engagement Benchmark Report was created for companies seeking to understand how...
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Four Reasons Why CX is Suffering in 2022

People are increasingly frustrated with companies, and the people on the front lines bear the...
A video player screen displaying a presentation titled Customers are a Me Not a We. The slide shows various pairs of black shoes and one pair of red sneakers. There are headshots and titles of two presenters on the right side.
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The Alchemer Approach to Customer-Centricity

Customer-centric businesses are more profitable, but how does a business implement customer-centricity? How do you...
Cover of the 2022 Mobile Customer Engagement Benchmark Report by Apptentive (Now Alchemer), featuring a dark blue background with flowing purple and blue wave patterns.
Blog

Benchmark Report 2022

Customers interacting with mobile channels respond more, churn less, and provide valuable leading indicators of...
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