Resource Library: Case Studies

A computer screen displaying various online casino games, including slots and card games, against a backdrop of gold coins. Multiple devices show colorful game graphics and vibrant themes associated with Las Vegas.
The VIP Support Manager at Product Madness used to deal with an unwieldy Net Promoter® Score (NPS®) program that made anything more than a quarterly NPS survey impossible. “With Alchemer,
A laptop screen displaying overlapping images of a satellite dish and various numerical data, including large numbers like 96, 98, 100, and 102, overlaid across a dark background.
Cornerstone Research uses Alchemer to help radio stations know what’s hot and what’s not. Using a custom question type, Cornerstone helps researchers perform both auditorium and call-out research online, faster
A person with a shopping cart stands in front of a refrigerator section in a grocery store, contemplating options. They are wearing a denim jacket and have headphones around their neck. Other shoppers are visible in the background.
210 Analytics uses Alchemer to learn about the behaviors, motivators, and more for consumers of the food retail industry and more. As serious market researchers, 210 Analytics reaches out to
A laptop screen displaying a person holding a printed document titled In-app Communication Helped IHG Build Relationships With Loyal Customers. The Alchemer logo is visible at the top, with text and images below.
Due to the size of the InterContinental Hotel Group (9 hotel chains with 4,800 hotels across 100 countries), building a relationship with customers posed a monumental challenge. IHG needed a
A person is holding a smartphone displaying a food delivery app with various dishes and ratings. The screen shows in-app feedback titled Do Hitansh Grocery Shopping? with Yes and Not Now options, seamlessly blending convenience with culinary choices from all recipes featured.
Allrecipes increased Five-star App Store ratings by 80% with Alchemer Mobile. Allrecipes is the number one digital food brand in the world, comprised of user-generated recipes.
A laptop screen displays an image of a peaceful landscape with a large tree, green grass, a row of white chairs, and a distant water body. The sky is partly cloudy, and the setting appears serene.
GGA Partners uses Alchemer to advise many of the world’s most successful golf courses, private clubs, resorts, and residential communities. Alchemer provides the feedback necessary for data-driven strategic planning.
A laptop screen displays two adjacent images from video games with heat maps overlayed. The left image shows a person with a silhouette and vibrant red heat spots. The right image depicts a shadowy figure with similar heat spots, indicating areas of focus.
Gaming companies around the globe use Alchemer for everything from market research to product development to customer satisfaction. One major gaming company used Alchemer to gather feedback on images for
A laptop screen shows three people smiling and conversing inside an office. Two wear glasses, and theyre dressed in business casual attire. The setting is well-lit, with windows in the background.
DISH Network uses Alchemer to collect feedback, automate, consolidate, and streamline several business processes. saving the company time and money. They have also integrated Alchemer with SQL and Tableau to
A silver laptop with a screen displaying an abstract digital wave pattern in blue and orange tones, adorned with small triangles. The laptop is on a plain white background.
Alchemer provided the accessibility PDRIB needed but could not find anywhere else that allows both visually impaired researchers and respondents to interact with the platform quickly and easily. Alchemer’s accessibility
A laptop screen displays a colorful flowchart with labeled nodes connected by lines. Computer code is visible in the background, suggesting programming or data visualization.
Using Alchemer, Researchscape developed a successful customer relationship campaign that is still going strong today – and one that has resulted in substantial gains in Net Promoter Score (NPS) and

Just some of our customers who are transforming their businesses with Alchemer

jetBlue Logo - An Alchemer Customer
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Alaska Airlines Logo - An Alchemer Customer
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ebay logo - An Alchemer Customer